Kia of East Syracuse

“As a retired U.S. Army veteran who served actively for 22 years and worked a total of 30 years for the government, all I know is the importance of integrity. I've now been in the automotive industry for years! I was born and raised in Central NY, and I visit family every summer in Syracuse/Rochester. When my sister reached out to me with her desire for a new vehicle, Mr. Matt Miller is who I spoke with. Yes, he followed up after my initial inquiry, and everything was fabulous to the point of sending a document showing an interest rate of 6.14% with the specific monthly payment. When my sister went into the dealership, a better rate of 5.89% was offered, which is great! Considering the term, the savings were only around $3.00 a month, but over the said term, we're close to $300! When I asked Mr. Miller to compensate for the difference with a set of floor mats at his cost, he would not correct his mistake, which absolutely baffles me when more than $30,000 was just spent and financed through their dealership! The dealership wins, but where's the customer service, the client relation, or Mr. Miller's integrity by simply doing the right thing??? The math is easy if you know anything about the business. I know a lot of people in the area, and I WILL NOT send anyone there for business as long as the GM, Mr. Matt Miller, is in charge!!! I'm highly upset and wish that I sent my sister to another location that understands customer relationship management!”

“I couldn’t be happier with my new 2026 Kia Sportage or with the exceptional service I received from Patrick throughout the entire process. From the moment I walked in, Patrick was friendly, patient, and incredibly knowledgeable. He took the time to understand what I was looking for, walked me through every feature of the Sportage, and made sure I felt completely confident in my decision. The purchasing process was smooth, transparent, and never once felt pressured. Patrick went above and beyond to make sure I got exactly what I wanted, and his professionalism truly set the experience apart. Now that I’m driving my Sportage, I absolutely love it—comfortable, stylish, and packed with great tech. If you’re considering a Kia, I highly recommend working with Patrick. He made this the best car-buying experience I’ve ever had.”

“These guys went out of there way to take care of my vehicle. The dealership I purchased the car from Matthews Kia of Clay(Trash Dealer) told me $4,500.00 to fix my car. Kia of East Syracuse service department is top notch and got everything taken care of under warranty. Huge thank you to Seth for all your help and the guys in service. Definitely earned a customer for life. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

“I recently leased a Kia Sportage from Kia of East Syracuse, and it was truly the best car-buying experience I’ve ever had. I later learned the owner, Dan Knoblock, is an old friend I hadn’t seen in almost 10 years — it was great to reconnect. Dan was extremely professional, helpful, and completely low-pressure. That same positive experience extended to Sales Manager Jon Jackson and salesperson Pat Conner, who were both fantastic to work with. They created a very comfortable, no-pressure environment that is refreshing compared to traditional dealerships. I wasn’t even planning to lease a vehicle that day, but because the experience was so relaxed, honest, and informative, I decided to move forward. A few days later, I met with Pat again for pickup and paperwork, and it was just as smooth. He took his time, answered all my questions, and walked me through every feature on the Sportage without rushing. If you’re looking for a professional, low-pressure, knowledgeable team, I highly recommend Kia of East Syracuse for your next vehicle.”

“Very pleased with my whole experience! The sales staff was professional, friendly, attentive but not pushy, and extremely helpful in all aspects. Everything went smoothly and delivery was completed in a timely manner. We will be back at lease end. Thank you Ryan Struse and David Pistello for everything. Loving my new wheels!”