Volkswagen of East Rochester

4.5 Google
Open Today:

9:00 AM - 7:00 PM

Google Customer Reviews

Lesley B

Dec 7, 2025

Rating:

Sydney was extremely patient and helpful answering all of my questions completely. If you’re looking for a VW at IDE she is the salesperson to ask for! Bo in finance explained everything clearly and made signing the paperwork a breeze. I’m very happy I decided on a Jetta!

Phil W

Dec 2, 2025

Rating:

Sydney was great, very helpful. Found us a used Atlas with third row seating at a decent price. Fair trade in value. Warranty deal was very good as well, beat the price of kias and had better terms.

Charlotte Turner

Nov 29, 2025

Rating:

I had the most amazing experience buying my new car here! I worked with Sydney Dillman. She was amazing to work with and I would definitely recommend asking to work with her. She was prepared, organized, and extremely knowledgeable- she did not skip a beat when answering all of the questions I asked. She was also very kind and patient, which I appreciated because this was a new experience for me. I had previously visited three other dealerships where the salesmen did not really care to help me at all. Sydney and Ide’s service was top notch! 10/10 experience here and will definitely be my first stop next time I am looking for a vehicle!

Jake Hill

Nov 13, 2025

Rating:

Sydney was awesome, easy to work with and not a pushy salesperson at all. Super happy with my new Tiguan. Drives smooth and has everything I wanted in a vehicle. Highly recommend ide Volkswagen!

sarah

Oct 14, 2025

Rating:

I love my Jetta SE Volkswagen. Not only is the car fantastic and exceeds my expectations, the service from the dealer is excellent. I love that get great gas mileage. The steering wheel feels like butter. My favorite feature in my Jetta is the beautiful screen display that faces towards me, which makes it a lot easier to read the screen. This is my SECOND time purchasing a Volkswagen Jetta from this dealer with David. David is a great sales person who gets along with my father. Good sense of humor. Along with the sales people who take care of my car during service, Jim and Noah. Jim greets me every time I have gone for maintenance and Noah contacts me afterwards to let me know my car is ready. Both are awesome employees. Very satisfied with Volkswagen and continue to look forward to the future with them!