Premier Automotive Inc

“This is my 9-month review after purchasing my car, so this is a real, long-term experience; not a same-day review. I found this dealership through a Google search while looking for a new vehicle. The pricing looked fair, so I decided to make the drive. One thing people should know upfront: the online pricing for Teslas already includes the EV rebate, which isn’t always clearly explained elsewhere. When I arrived, their inventory was pretty solid, especially if you’re looking for a Tesla; they seem to get a lot of them. With Teslas, you can verify battery health and Carfax before purchasing, which gave me peace of mind. I was greeted when I walked in and asked what brought me in. At first, things felt a bit unorganized, or maybe they were just understaffed that day, but it wasn’t a deal-breaker. They still allowed me to test drive two vehicles I was interested in. The sales manager, Roy, was a straight shooter. If he felt a deal could be done, he worked it. If not, he was honest about it; no games. I will say this: you get the same energy you give. You can’t walk into someone’s business demanding things, cursing, or yelling and expect professionalism in return. While I didn’t personally experience any unprofessional behavior, there was a situation while I was there, and in my opinion, the dealership was not in the wrong. So I can’t really relate to the “rude” or “unprofessional” reviews. The dealership itself was clean, had a waiting area, and offered light refreshments. Approval didn’t take long at all; the finance team was able to get me approved given my situation with only a small deposit. Fast forward to now: I LOVE my car. I’ve had zero issues. I purchased a 2023 Tesla Model 3 Performance for less money, lower mileage, and a clean Carfax, compared to another dealership that wanted nearly $40,000 for a damaged 2022 model. The vehicle was well taken care of and came from Florida. Would I shop here again? Yes. Just make sure you do your research on the vehicle beforehand; as you should anywhere. Not everyone has the same experience, but mine was solid from start to finish”

“Advertised a price, ran my credit check, then told me it would be 30% more than they advertised. No transparency. One of the FSD vehicles was riding the centerline in dangerous fashion. 10/10 do not recommend.”

“I recently purchased a 2022 Tesla model 3 From the dealership, I worked with Edwin and Mike both were amazing. I’ll be honest I was extremely picky with the car but Edwin took my input on a few of the cars I was looking at and found the one I ended up getting plus had lower miles. The tax credit I will be honest took me a while to understand initially and after but Mike worked with me and we worked through all the numbers to make sure I understood. Do keep in mind he can at times talk a little fast but I also have a hearing issue that could of been the cause but if you have a question he has no problem going over it again I know there were a couple of times I had him repeat himself 3 times. This is the second car I’ve ever bought from a dealership and unfortunately went in with the mindset of dealing with the first car I bought where I got burned by the dealership on a versa but I can gladly say this was not the case. I love the car and the total price at the end of the day ended up being cheaper than a used Mazda 3 I was comparing it with.”

“Initially I was not pleased with the level of customer service I received. After being told I was approved by Roy, I drove 10 hours to be told that not only were the vehicles i inquired about gone but that the tax incentive was over as well. Mike was determined to figure something out. Mike was able to put me in a better car than I was even trying to get. Thank you so much for your help Mike. I love my Model S. Thanks Mo for what you did as well.”

“One of the best inventories in the country and most competitive prices. I’ve been made paranoid visiting other dealerships in the past and I gave these guys a hard time to say the least but they still gave me an awesome price. I’ve been flying around the country to find the best car for the best price and these guys had it. Highly recommend. My sales person was Moe and he took great care of me, along with Roy. The finance team did a good job of sweetening the deal. Drove back to Chicago with no regrets other than the difficult time I gave these guys. Much praise to Premier Automotive.”