Acura Columbus

“I recently purchased my very first Acura from the Dublin Acura dealership, and I couldn’t be happier with the experience. I had previously visited for a test drive, but my most recent visit is when I finalized my purchase, Leul was my salesperson, and he was exceptional—professional, patient, kind, and truly attentive to my needs and preferences. He was also very responsive and accommodating, which made a huge difference since I had my toddler son with me. I especially appreciated how welcoming he was to my son, offering snacks and water and making us both feel comfortable throughout the process. This was the best customer service experience I’ve ever had when buying a vehicle. Ryan was also great on the finance side, and together they set a high standard for excellence. I look forward to returning to purchase an MDX and will absolutely request to work with Leul again. I highly recommend this dealership—10/10 experience!”

“Very satisfied with my experience working with the Acura Columbus team. I was privileged to get to work with Steve Ault who was very easy to work with. He helped guide me through my questions, especially those regarding the different trim packages, and made us feel comfortable buying same day. The buying process was very easy and it was clear that this dealership takes pride in their customer satisfaction. Steve even took time to help me set up my car to my preferences and walked me through all the different options of the car including the infotainment center. I would highly recommend working with Steve for any future car purposes and wouldn't hesitate to return for our next MDX!”

“Purchasing a vehicle is not something someone does everyday, so often times people are very nervous to step foot into a dealership. Not at Acura Columbus! Before I walked into Acura Columbus, I had already been in contact with multiple sales representatives by phone, making sure I knew everything about the vehicle I was interested in and most importantly, making sure the deal was to my liking. After all, a vehicle is one of those three major purchases you make in life. Walking through the door, I was greeted by a very approachable and knowledgeable sales team who were quick to point me in the direction of the representative I had made an appointment with prior. Once I sat down, I noticed all the paperwork had been made up, complete with the sales numbers I was hoping for over the phone! I was blown away by how hassle free the negotiations were, since Acura Columbus had already met me on my terms before I even sat down. The conversations that followed were very professional, yet quite enjoyable to help lift the burden of making that hard decision. But not here, I’ve never been so comfortable and confident to shake my sales representative’s hand after agreeing to the deal I was so hoping to see presented to me. To the entire team at Acura Columbus, well done! You’ve impressed me on my car buying experience and I’d be happy to refer any of my friends or family to you! Keep up the good work! Special thanks to Steve, Jay, Ryan and John for making all of this possible. My family loves our new RDX and I can’t thank you guys enough! - Tim”

“This was my first experience purchasing an Acura from Acura Columbus. I first did an inquiry online for the vehicle I was looking for. Within minutes, I received a text from Greg, who immediately got to work finagling numbers for me. He asked good questions about whether I'd like to purchase or lease. He was not pushy or sales-y at all. I appreciated all his time behind the scenes and his patience with me prior to the day I test drove. When I arrived that day, without any pushiness, we went together on a drive and he answered every question I had. He was really so kind and helpful. I put a deposit down and came back a few days later to a completely detailed, gassed up car. No pushy sales this day either, and then he spent more time connecting my phone to my apple pay. I couldn't be more pleased. My goal is to continue coming back to Acura Columbus, as I intend to always drive an Acura. Many thanks to Greg!”

“Acura Columbus went above and beyond to help us get exactly what we wanted—truly exceptional service. All my needs were met, and they stayed in contact with me throughout the entire process, which took a few days. I never felt rushed or pushed into anything I wasn’t comfortable with, and the price we negotiated was fair and honored without games. I’ve purchased many cars from many brands before, but the way I was treated here stood out. Because of this experience, I’ll continue buying Acuras. They were excellent from start to finish.”