Bill Kays Downers Grove Nissan

“I recently had the pleasure of visiting Bill Kay Nissan for some auto service while I was out of state, and I can’t praise the service enough. Ric, the service advisor, was exceptionally courteous and professional throughout my entire experience. He took the time to walk me through all the details of the service, ensuring that I understood everything, Ric not only provided the necessary service but also offered valuable information for me to share with my local service department back home regarding follow-up maintenance and services. This thoughtful gesture made a significant difference in my peace of mind. What impressed me the most was how efficiently Ric and the team worked to get me back on the road as quickly as possible. It’s clear that customer satisfaction is a top priority at Bill Kay Nissan. I wholeheartedly recommend this service center for all your maintenance and service needs. Thank you, Ric, for your outstanding service!”

“Art and Ervin were honest, explained everything thoroughly, and accepted a No answer without a problem. I got a 5% interest rate when other dealers told me that no matter what my credit I will be paying 8%. Pleasant, easy experience and I Love my new SUV! Thanks Art!”

“I should kick myself for even, considering going anywhere else. I walked in with the intentions of Financing a car through my credit union. I told Nick I came to pick up Heather and he laughed and said “well let’s go take Heather for a test drive”. He waited patiently while I gave her a full once over And even cracked a few Jokes. Everything was running smoothly until they were not. I sat there for 2 1/2 hours going back-and-forth because my credit union tried to screw me. I could literally feel the hope drain from my body.Nick was so patient and determined to Relieve me of that feeling.Larnell stepped in assured me I would not be leaving there without my new car. OMG, they did not disappoint. Larnell went to the back, found me a financer in a matter of minutes, and Came back with the biggest smile on his face.Not only did I get the exact car I wanted (because I had already named her), I also got a great deal, she was fully loaded with all the bells and whistles I wanted, AND my note ended up being way less than it would have been had I gone through my credit union. I was even able to get gap insurance and stay under my budget.Did I mention my new baby only had 10,000 miles on her? Yeah, to say I got a GREAT deal on my 2020 Ford Eco sport SE is an understatement. I will forever be grateful to them both for being so patient, not taking advantage of me because I’m a woman, but most of all listening to me and delivering on their promise. When I’m ready to upgrade, this is definitely where I’m going.”

“I picked my vehicle up yesterday. I highly recommend Bill Kay Nissan. Congratulations to Nick Z on 25 years. He helped me every step of the way. His experience, professionalism, and knowledge were welcome. He went over all the specs of the vehicle, showed me all the bells and whistles and answered every question I asked him. He was very friendly and kept a smile on his face the entire time. It was an excellent transaction and I am very pleased. Thanks again Nick!!!”

“Nick Z. was so helpful in arranging the pick-up of my new Roque. He was responsive to my calls, flexible on arranging a convenient time for my appointment, courtesy, showed me the key features of the new model, and even put a little extra gas in the car for me. I’m very excited to have my new car. Thanks Nick and Bill Kay Nissan.”