
Google Customer Reviews
Teri Ditzler
Jan 3, 2026
Rating:
“I knew I I had to get a new vehicle soon, but when I was in the dealership, never thought in like 2 hours I had a new 2026 Chevy Trax 1RS. Everyone there was so welcoming, no judging on credit scores or not knowing anything about all this new technology with cars. I have a 2014 dodge so nothing that technical! This keeps blowing my mind. I am so thankful that Basil had the variety of SUV’s I was looking into. Nobody closer to me did. So I will drive the 45-50 min to Depew NY FROM Newfane NY”
Will hummer
Jan 2, 2026
Rating:
“This was by far a great experience with trading in my 2010 gmc yukon denali for a 2019 silverado 1500 .Dan the sales me help me out and got me in and out faster than any other car shops,was thinking I'll be there for hours nope maybe 30 min and I was all approved. I love my new truck and it come with lifetime engine warranty. Only thing I can think of that I wish they could of gave me more for my trade in,other than that I highly recommend Joe basil resale”
Monique Little
Jan 2, 2026
Rating:
“Smooth, easy, buying experience. I did everything online - picked my vehicle, got approved for financing, filled out application. Came in the next day picked a warranty- I got certified pre owned 2019 Jeep Grand Cherokee Limited, fully loaded, got the keys and was on my way. The great thing about this dealership is they have a DMV on site so you get your plates, registration card, and inspection sticker all at once. You don't have to go to the.DMV. They also offer your third oil change free after you have gotten two. Nice people, very efficient. Highly recommend”
Bob Mac
Dec 26, 2025
Rating:
“Bill Powell made truck shopping very simple… Answered all my questions was willing to help with any problems I had with the technology that I am absolutely not used to… There was no pressure whatsoever… I think that’s my fifth brand new vehicle and that was by far the easiest experience I ever had buying one.
The sales manager mike was also very awesome. Overall it was a great experience… Really surprised me how easy things were. I highly recommend this team.”
Heidi Lowitzer
Dec 1, 2025
Rating:
“Leased my new Equinox from Christina F. She was very pleasant and knowledgeable, making it a very painless, relatively quick process. The hard sell for dent and scratch protection in finance was a little stressful but I got through that (no, i didn't take it!) and managed to get the payments close to where I want them with some negotiating, so at this point I'm very happy. It's a beautiful vehicle and they offer specials and coupons for aftercare like oil changes.”