Family Trucks and Vans

“Patrick was great. He helped us find a van that met our family's needs. The van was a great price. He also addressed the concerns we had and made the process easy. Highly recommend.”

“I went to family trucks and vans today looking for an s. U. V found an extremely clean used Ford expedition, platinum. Great miles and even better price. I definitely will be back for another vehicle. Thanks, family trucks and vans. Thank you junior and thank you Brandon for managing and making sure this deal went through period another happy customer!! Also, Beto the finance manager went above and beyond to make this happen. Thanks God bless”

“Got a great truck at a great deal. If you show up knowing what you want and what you are looking for, the negotiation is quick, there are no gimmicks, and they get you out of there quick with a new (or used) vehicle. Huge shout out to the detail team, they did a fantastic job. Thank you Jalen for a fast, easy process. And an even bigger thank you to Javier for answering my questions and making sure we had a full tank of gas before leaving with our purchase. 10/10 Would work with and purchase here again.”

“Jalen was excellent! The whole process of buying a van here was very easy and they were very accommodating. Definitely a happy customer. JB was also a pleasure to deal with!”

“I found me a good truck and the staff was decent. I had Sergio for my salesman. Not sure if he was new or just under the weather but it seemed like he was training. Things I liked: 1. Didn't mind me getting straight down to business with a test drive on my schedule close to their closing time. 2. Test drive wasn't bogged down with a bunch of paperwork. Quick and easy and on the road. 3. After I purchased the truck the general manager was quick to give me a free ball hitch and offer a free cattle guard if any would fit. 4. The paperwork was quick and easy once a deal was agreed upon. Things I didnt like: 1. There were multiple things wrong with the truck(not mechanical) and I had to choose some not all of them to get fixed. 2. When I asked for the recon list (list of items they found wrong with the vehicle they found on their inspection and a list of what they did and didnt fix). I was told they dont disclose that. I found that odd and sus considering a lot of other dealerships have no issue sharing this information to instill confidence in the customer based on their due diligence. 3. I wasn't always able to get a hold of my salesman while trying to get the final item taken care of but when i went to the GM he made sure I was given to someone that would take care of me. 4. They don't bargain on their prices for the vehicles. I felt the price had some wiggle room and they were quick to point out that there wasn't any. That almost caused me to walk out especially after the recon list refusal. 5. Every time I asked for them to take care of something else I felt like they were offended that I would expect to get certain things out of a "New to me" truck. Final feelings: This dealer has a few bad articles written about them in regards to selling vehicles with mechanical issues not disclosed to customers. The used car buying scene requires due diligence and isnt for the faint of heart. It is a dog eat dog world. Sometimes you get a bad apple but it doesn't mean it is the dealer's fault. I dont agree with their recon list policy, dont agree with them not haggling on the vehicle price, and I thing that their detailer should be fired because my cup holders and parts of my seats looked like a 5yo with a sponge cleaned them not a vehicle detailer. I love my truck and I am glad that I found it. I walked in with a plan and walked out feeling I succeeded. Thank you family trucks and vans.”