Dayton Chrysler Dodge Jeep Ram

“We are very dissatisfied with the way that our vehicle service was handled. After keeping our vehicle for two days and completing a diagnostic, we were called with the results and what was owed for the repairs. We okayed the repairs and once completed, we picked up the vehicle. While driving it we noticed that there was a smell of antifreeze, we decided to drive a few more days thinking that the antifreeze would burn off. It didn't, so we called Evans Chrysler Jeep Dodge and let them know what we discovered. They told us to drop the vehicle back off, which we did. After an inspection of the vehicle, that contacted us stated that there was an additional $3,000.00 in repairs that were needed. This is not only an unexpected cost but also a significant inconvenience due to the extra time. I want to know how was these other repairs not discovered during the initial service? I expected some form of discount or adjustment to compensate for this poor service. They did offer a discount of 10%, but I feel that is unacceptable and I feel that we should not have to pay for the diagnostic, since it clearly did not locate the issue. I will go back or refer anyone to Evans Chrysler Jeep Dodge in Dayton, Ohio. And not only is the customer service at the dealership bad, but the customer service is not any better. There is a language barrier, they are very rude and talk over you. After asking for a supervisor several times, they transferred me to a receptionist who then transferred to "a" dealership, not even the one that has my vehicle. I can't say how disappointed I am with the level of customer service I've received. This experience has been extremely frustrating and not what I expected.”

“Chasyn got me into a Kia Soul in December and I love 💗 that little car. The finance department (Roy) and their manager really pulled some strings to get me into this vehicle and they are very much appreciated. This is the second purchase I’ve made from this dealership and I’m always impressed with their customer service. Thank you Dayton CDJR:)”

“Chasyn did a fantastic job helping me get into my brand new Jeep compass! Super fast, easy and truthful. No games or gimmicks. Joel helped out tremendously and Roy made the financing easy! WILL BE BACK!!!”

“"Seriously impressed with Dayton Chrysler Dodge Jeep Ram!" After dreading the usual drawn-out truck buying experience, the quick and efficient process was amazing. Wesley was incredible from the moment of arrival – customers value staff who are helpful and professional, and they appreciate when staff listen to their needs. Wesley was knowledgeable and helped to find the perfect low mileage Dodge Ram and the truck was acquired in record time. No wasted time, just a smooth and easy experience. Check out Dayton Chrysler Dodge Jeep Ram and ask for Wesley to get a great deal on a truck without hassle."”

“Great dealership! Quality service. Had the exact vehicle I wanted when I first pulled in. I took a week to go look at other vehicles trying to see what else was out on the market and they waited, stayed consistent and matched the price of a similar vehicle. I would highly recommend this dealership. They are very professional and consistent 👍👍👍. Will be going back for my next vehicle in the future!”