CarMax Ft Lauderdale

“Rod was extremely helpful. From the second we walked in, he greeted us immediately. Let us go out to the lot to look at cars, told us to come back and let us know which ones we were interested in. He helped us from start to finish and we bought our first car together! Thank you Rod for making our first time buying a car, a breeze! you were so helpful and so informative. You made us feel comfortable and at ease with such a big purchase. Thank you thank you thank you! couldn't recommend CarMax enough!”

“I recently purchased a vehicle from CarMax in Melbourne and was given a work order for items I wanted fixed. Jessica in the service department demonstrated outstanding, master-level customer service. She arranged a loaner vehicle for me and ensured all warranty items were completed with a very quick turnaround. My car had leather work done and all four tires replaced, as the wrong ones were installed at purchase. On top of that, the team also addressed suspension issues and other items I hadn’t even mentioned. Their attention to detail and commitment to going above and beyond made the entire process smooth and stress-free. Because of this experience, I feel confident and comfortable bringing my car here for service. 100% recommend.”

“Worst quality control ever. I purchased a vehicle that supposedly passed the 125 point inspection so that gave me the confidence to do a home delivery. As soon as the vehicle was unloaded from the delivery truck I turned it on and it was a total Christmas tree on the dash board. I ran the car for 5 minutes and the lights were still on. I turned it off and turned the car back on after 5 minutes and still those lights were still on. Don’t trust the 125 point inspection, have a mechanic if you can.”

“I had an excellent experience trading in my vehicle at CarMax. From start to finish, the process was smooth, straightforward, and stress-free. The standout part of my visit was working with Davor, who handled my trade-in. Davor was professional, knowledgeable, and incredibly friendly. He took the time to answer all of my questions, walked me through every step of the process, and made sure I felt comfortable with the offer. What I really appreciated was how honest and transparent he was—there were no surprises or hidden details. The entire process was quick, efficient, and I left feeling confident I made the right choice. If you’re thinking about selling or trading in your car, I highly recommend CarMax—and especially working with Davor. He truly went above and beyond to make it a great experience!”

“I had a great experience at CarMax. When I first came in I was greeted by Ash and that’s who ended up being my sales person. I brought my current car in for an appraisal because I was looking to trade my car in and once I had an offer, Ash helped me look through the cars they had. I had no idea what I wanted and he helped me look and decide on what would be best for me. He was very caring in what my needs were and my budget. He was also very honest. He took me to test drive the Tesla I was interested in and I ended up buying a Tesla with only 17k miles on it. !!! I love my car I’m soooo happy! I had such a great experience with CarMax and with Ash!! 10/10 recommend”