Kelly INFINITI

“Let me start this review by stating I despise buying a new car. I am older now and do not look forward to the process. With that out of the way I can’t give this dealership enough praise. 0 pressure 0 games, I made a deal to trade in my vehicle signed all the paperwork on a Saturday and we were set to transfer the vehicles on Monday. I started having cold feet and called and spoke to the GM Lisa, you can tell she has been in management for a long time, she was so pleasant to deal with, she was very communicative and professional. I couldn’t believe it but she even said I could get out of the deal if it made me feel better, I can guarantee you no other dealership would do that considering I had already made the deal. Lisa you were wonderful to deal with I really appreciate your professionalism. Also the salesman Matheus and finance manager Josh were both sharp and very nice to work with. Matheus actually followed me back to my house to return a garage door opener I left in my vehicle. The dealership is very lucky to have Lisa, Matheus, and Joshua as employees . If you are interested in a new vehicle I can recommend them enough. 5/5stars.”

“When I called in for Justin , I was told "not sure where he went".. Then to find out from him the real truth I became very upset for him. I could never do business with Kelly again knowing how they treat their employees. He was top notch for me. I will certainly share his story anytime anyone even considers doing business with Kelly.”

“Like I said before, I was a customer of Cadillac over 20 years and I made the switch to the QX 80 Infiniti Autograph last year, and I have not stopped talking about the service! I love my vehicle, but just knowing that they are so conscientious and explain to me Everything I need to know, they give me a timeframe and they get me in and out in a timely manner every time! James and Casey have been the best representatives for the company service department that I could imagine! She even drove to my house with my vehicle, and exchanged the loaner which I appreciate Very much, but do not expect! Thanks Infinity!”

“⭐️⭐️⭐️⭐️⭐️ A true luxury, white-glove experience! ❤️ We LOVE our new 2026 INFINITI QX60 Sport! My husband and I visited Kelly INFINITI in Danvers, MA, and we were treated with professionalism, patience, and respect from the moment we walked in. General Manager Lisa Avola listened, understood our needs, and offered guidance without pressure. She is the epitome of INFINITI excellence. Our Sales Specialist Matheus was outstanding — an encyclopedia of product knowledge, upbeat, genuine, and focused on helping us. Communication was honest and transparent, the showroom was spotless, and we were given real time and attention. We truly felt like family in this dealership. It was absolutely worth the 2-hour drive each way to experience service at this level. You get bottom-line pricing without the games — a breath of fresh air! 😃 If you want a true luxury experience in the INFINITI brand, start with Kelly. They earned our trust, and we will be returning as customers!”

“Kelly INFINITI delivered exactly what you expect from an authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicle on our second visit, and on our return we were genuinely welcomed back and made to feel like family. As out-of-state customers, everything was handled seamlessly and with care. Matheus was outstanding to work with, and General Manager Lisa Avola sets the tone for a dealership that clearly values its customers. This is how a premium automotive brand should be represented. Kelly INFINITI has earned our trust, and we look forward to returning as loyal customers.”