Colonial Subaru Inc

4.7 Google
Open Today:

8:00 AM - 7:00 PM

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Google Customer Reviews

Morgan

Oct 28, 2025

Rating:

Always a wonderful experience at Colonial Subaru. I’ve had to come to the service department a few times and each time has been exceptional. The flow they have there is top notch. Between the techs, advisors, the cashier Mick, and the lot attendants who helped me with my loaner and pulling up my car - they are all so kind and helpful. This last appointment I worked with Greg who was very informative and professional. He gave me the breakdown of what I needed and wasn’t pushy when I declined a few services. He kept me in the loop the entire day. I’ve also worked with Ryan in the past and he too was very informative and accommodating when I needed to pick up my car after hours. 10/10 customer service all around!

Sarah Casillo

Sep 27, 2025

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After an awful experience at 46 Nissan in NJ where I fell completely in love with a car that they would not let me drive away without a $5,000 warranty, I found the same car at Colonial Subaru. Fred made everything easy. There were no games, Fred made himself completely available to me via phone, and it was an easy breezy experience. Everything was handled and taken care of within 24 hours, mostly via computer/phone -- literally so easy. I love my car and would recommend Fred at Colonial to anyone looking for a hassle free car buying experience!

Melissa Marchewka

Aug 4, 2025

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Absolutely 5 Stars All the way !! The staff here are so helpful, friendly, patient, knowledgeable. Im a handicap senior and they all were so patient with me and all my questions about leasing vs buying as well as the type of vehicle which would be affordable and suitable for me . Jeff my salesman even took the time to pick me up at my home and take me to the dealership, He was absolutely wonderful so professional and patient even when i kept asking the same questions. From the manager to the finance managers all so pleasant . I have purchased quite a few vehicles in the past . This by far has been a wonderful experience.Kudos to you Danbury Subaru! I will see you soon when I bring my car back for service . Jeff definitely deserves a high five as well as employee recognition! Once again a wonderful experience and an extremely satisfied customer .

Latchman Persaud

Jul 28, 2025

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What a pleasant and stress free experience from start to finish. But as we all know it starts with your sales person. And we had one off the most pleasant and helpful in Joe. But everyone was just wonderful. In all my years (over 35) buying or leasing vehicles this was truly one of the best!! Thank you Colonial Subaru!

Irina Ionescu

Jun 8, 2025

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I had an excellent experience purchasing a car at Colonial Subaru in Danbury CT, with the help of Seth Robinson and Mario Cortella. From the moment we walked in, Seth was incredibly attentive and understanding of our needs. He took the time to listen to our requirements and showed us options that fit perfectly within our budget. Mario Cortella, the Business Manager, was equally impressive. He walked us through the financing options clearly and made sure we understood every detail, ensuring we felt confident in our decision. Their professionalism and genuine customer care made the entire process smooth and enjoyable. I highly recommend Seth and Mario at Colonial Subaru Danbury to anyone looking for a hassle-free car buying experience. Their dedication to customer satisfaction is evident, and we left the dealership feeling thrilled with our new car!