Battlefield Toyota

“I went through the Navy Fed purchasing program and Battlefield was the first to reach out. I was flooded with other emails, texts and calls within 30 minutes after submitting my first member price request online. A couple others caught my interest as well, and I actually worked most of the morning the another Toyota dealership in Stafford, but they ended up doing something ridiculous, like - taking away my military discount if I didn't use Toyota Credit. No matter what, I wasn't going to finalize the deal with them. SO, I had a few pleasant exchanges with Channing Vonsteinner at Battlefield, so I returned to her. Within minutes she responded and found me exactly what I was looking for, although considered used, it was still basically brand new with less than 7k and fully loaded. I liked the deal and the time she took to hunt it down while getting serviced and sending me pictures. I set the appointment and drove home in the new car that evening. Our entire experience at Battlefield with Channing, and even Emily in finance ( the point most people hate sitting through ) was extremely pleasant and painless. They have gained a customer for life with my wife and I. Thank you very much Battlefield, and especially Channing for being a great representative for the company!”

“I can’t say enough good things about Phillip Coleman. He was incredibly patient, professional, and knowledgeable throughout the entire car buying process. He took the time to explain all my options, never pushed me into a decision, and made what can be a stressful experience feel easy and comfortable. In addition, many thanks to Arnold Cwirko for working with us and making it happen. Truly one of the best car-buying experiences I’ve had. Highly recommend asking for them. I’m sure I’ll be a returning customer in the future for another vehicle.”

“Battlefield Toyota is topnotch! Im writing to give an shoutout for the outstanding customer service I received from the Battlefield Toyota Service Department—especially Robby Allen. From start to finish, Robby went above and beyond to ensure my experience was nothing short of exceptional. His professionalism, transparency, responsiveness, and genuine care set a gold standard for customer service. It’s rare to encounter someone who not only excels at their job but clearly takes pride in making customers feel valued and confident every step of the way. Robby’s attention to detail, clear communication, and commitment to excellence turned what could have been a routine service visit into a truly positive experience. Battlefield Toyota is fortunate to have someone of Robby’s caliber on their team. Because of Robby, I will absolutely continue to trust Battlefield Toyota for my service needs and will enthusiastically recommend both the dealership and Robby Allen to others. Thank you for such an exceptional experience.”

“Salesman Cristofer Chavez made my new car-buying experience so easy—from meeting him for the first time to look for a new vehicle to going back, finalizing the purchase, and driving away with my new car. Many thanks to Cris and all of the staff who helped me. I knew there was a great reason to choose Battlefield Automotive!”

“I will never bring my car back to this dealership—not even for basic service. I purchased my car in July and had to bring it in shortly after for a recall. While the recall repair itself was completed, the dealership had to remove the headliner, which meant they were working inside my car. After 3 days, I was told there would be a delay because the vehicle was being sent for detailing. When I got my car back, all they had done was put down floor mats. The ceiling was covered in grease. I had to return the car and specifically ask for spots to be cleaned. Even after that, the interior was still left with grease marks. On top of that, after the headliner was removed a second time, due to a new leak after thr headliner was removed the irst time, the car was once again returned to me with grease all over the interior—and now with multiple scratches on the exterior as well. I was also told the ma ager would waive any fee, as if this was my responsibility to pay for. This level of carelessness and lack of accountability is unacceptable. A dealership should return a customer’s car in better condition, not worse.”