Mercedes-Benz of Covington

“We absolutely love Covington Mercedes! We have made some good friends at the dealership over the years since we moved here in 2018 and plan to buy many more cars in the future from them. They always go out of their way to make sure that we are happy. Since we have moved here I believe we have bought 13 cars from them between personal vehicles and employee vehicles so we have plenty of experience dealing with them over the years and I can tell you it is definitely our favorite dealership we have ever dealt with.”

“I brought my car in because it was making a noise. Ty was my Service Client Advisor. He was great. He was professional, pleasant, and courteous. He kept me updated throughout the whole process. He explained what they did, how they fixed the problem, and gave me recommendations for future maintenance. They even washed and vacuumed my car. Definitely recommend Mercedes-Benz of Covington.”

“I cannot say enough good things about Mercedes Benz Covington. Their Service department is exceptional! Sherry is our maintenance rep and she is amazing. She is great about scheduling maintenance and ensuring I have transportation or a loaner if needed. Sherry keeps me updated on the status of the maintenance service so I am aware of everything. If any additional maintenance is needed, Sherry calls me to discuss. My car has always been ready when promised and when I pick it up, it has been washed and the interior is clean. I would recommend Mercedes Benz of Covington hands down!”

“The service Tech Ty made a having a luxury vehicle more pleasurable to want to drive and own despite being there for a bad tire and stem. MBof Covington not only handled the task with professionalism. But accommodated me by dropping me off at work and later delivering my vehicle. Updating a recall as well that was not taken care of by a previous Dealership 1 week prior.”

“Mercedes of Covington is hands down best dealership to purchase your Mercedes from and to get any required maintenance completed. The management team is exceptional they run a smooth operation. Ty my service rep is always on point. He makes it easy to drop off vehicle sometimes more often then not he has a loaner vehicle for me which I love. I get updates while the car is being worked on, payment is easy through the app and when its ready im in an out and the car is washed an looking good. I love the Merch stand inside the dealership they always have cool products hats and shirts and my favorite the duffle bag. The refreshments are on point and I enjoy indulging when I visit. Everytime I go in the dealership everyone greets me formally and treats me well. I couldn't expect anything more from a Mercedes dealership. If you have a Mercedes or are looking for one Mercedes of Covington is where you need to go. -Joseph U.”