Volkswagen of Corpus Christi

“Joe Speedy Martinez was our sales guy. Speedy was his name and Speedy was his game. Told him what I wanted and he gave me options. Manager Johnny was the one who said take it home and see if you like it. Was in and out within the hr. When it was time to come sign the paperwork Natalie in Finance made it easy and explained what my payments would be. That was a little longer but only because she was other people but still a smooth transition. Thank you VW family.”

“If you can avoid this dealership please do, it has been nothing but awful experiences with every single person I encounter. I have never had as many problems with any car I’ve ever had as I do with my VW. The sales people are truly looking to poke your eyes in any way and the service department charges almost double of any other labor and parts department in town. They constantly up their prices, even while I was sitting in the waiting area my quote jumped up in a matter of minutes. Every oral confirmation you agree to somehow ends up different on the actual written confirmation, and you always end up paying more than agreed upon. The “advisors” are completely incompetent and since we are “not allowed” to speak to a technician it took a while to find out what was really wrong with my car. And of course they blame anything and everything on the driver, assuming absolutely no responsibility as long as they get their money. DO NOT BUY A CAR FROM HERE OR A VW IN GENERAL. I feel like they are purposely messing up things in my engine so that I’m forced to come back and spend money I don’t have. Stop pushing us sunbit on your customers and make prices of parts and labor reasonable so people don’t have to get loans to pay for any services! Shouldn’t be that way. This place is just another business looking to make all the money possible without any consideration for their customers. Not one person I’ve ran into was helpful or knowledgeable. Avoid this place and Volkswagen cars like the plague. This entire place is a joke.”

“Roberto and Johnny did an amazing job with our unique situation. We seen a vehicle we loved and they made it happen. We will definitely be returning customers. Thank you guys!”

“Update 12/09/2025: same 5-Star Service! We took our Atlas in for Recall for engine cover and brakes. Ray's (Maintenance Manager's) Team ordered the engine cover and also conveyed there was a TSB for the valve cover. Readily checked the brakes and they were ok! The TSB, taken care of immediately and we had our tires rotated. Outstanding service all around. Volkswagen of Corpus Christi your folks are an Outstanding Team! Merry Christmas and a Happy New Year! Our experience with Volkswagen of Corpus Christi is and was Outstanding! From Joe "Speedy" Martinez to Natalie our finance person...we couldn't have asked for a more precious Team. Joe was extremely accommodating when test-driving the VW vehicles. Sincerely patient with us and answered our questions thoroughly. We've never been dissatisfied with the VW product line. From our daughter's Jetta, our last Tiguan, and now our Atlas SE. Great Job Joe and Natalie! And thank you Volkswagen of Corpus Christi!!!🙌🙏❤️🌹🇺🇸👏”

“Edit: They "take this seriously" and want to "investigate further" yet still no one has even bothered to follow up with me. They just responded to my review to save face publicly without even trying to address the problem. I will seek my solution from the appropriate legal and regulatory channels. --- I urge anyone considering this dealership to proceed with extreme caution. As a first-time buyer, I was given multiple verbal assurances that turned out to be completely unsupported. The moment I attempted to clarify these discrepancies, the dealership simply stopped responding. The lack of accountability has been astounding. From the beginning, the experience felt deceptive. We were invited in first thing in the morning to see a specific vehicle we had discussed the night before. We arrived exactly when instructed, only to be told—without any prior notice—that the car had already been “sold.” No call, no message, nothing. And the way we were immediately redirected to other vehicles made the entire situation feel scripted, as though the original car was never truly available. Pete, the salesperson assisting us, repeatedly stated—clearly and in front of witnesses—that the cars came with a “3-month or 3,000-mile guarantee.” I asked several times because I was comparing their offer to Autonation’s money-back guarantee. He insisted their guarantee was better and said I could even have the car inspected by my own mechanic beforehand. These statements were central to my decision to purchase. Once we reviewed the contract, however, it became clear that **no such guarantee existed at all**. My own research confirmed that VW of CC does not offer anything like that at all. It appears that the salesperson’s statements were simply false—presented as fact to secure the sale. When we reached out to Pete for an explanation, he went silent. When I escalated to the general manager, Jeremy, I was ignored as well. No one has taken responsibility for the misinformation given to me. I’ve had the car for barely a week, and issues are already appearing. I believe I was misled through outright false statements, and I believe this conduct violates consumer-protection laws. We are preparing to move forward through the appropriate legal and regulatory channels. I strongly recommend that anyone considering this dealership get *every promise in writing* and scrutinize every document. In my experience, the dealership relied on false claims to obtain the sale and then refused to respond when confronted about it.”