
Google Customer Reviews
Justin Wilcox
Jan 19, 2026
Rating:
“Outstanding experience at Infiniti Lake Norman! Sam and Micheal were absolutely fantastic and made the entire car-buying process smooth, easy, and enjoyable from start to finish. From the moment I walked in, I felt genuinely welcomed and well taken care of. They were incredibly accommodating, knowledgeable, and patient, making sure all my questions were answered and that I was completely comfortable every step of the way. This was hands-down one of the best dealership experiences I’ve ever had. I highly recommend Infiniti Lake Norman, especially Sam and Micheal, to anyone looking for top-notch service and a stress-free car purchase!”
James Brinson
Jan 3, 2026
Rating:
“Lake Norman Infinity hands down gave me one of the best car buying experience to date. There were no running around, open questions for trickery persuasion, or any negative exoerience.one might have during car buying. My salesman TJ was very knowledgeable about Imfinity and went over and beyond to help make my wife Smile big as Kool-Aid lol. The Manager on down to the Finance Manager were also outstanding in matching what I had in mind, the final numbers on the contract, and I came out better with usimg their finances than my credit union approved loan i already had. I truly appreciate the Manager for giving me as a Veteran a discount for mynservice. For that sir, I appreciate your Support and the discount. If you are looking for a true and pleasurable experience for car shopping, please visit North Lake Infinity. Lastly, my wife's Infinity Q60 Autograph is Stanky Fly.”
Natasha NaShea
Dec 13, 2025
Rating:
“I purchased a Lexus IS yesterday from this Infiniti dealership, and I cannot say enough great things about the experience. My sales consultant, Michael Hardy, was absolutely fantastic—his level of service was truly top tier. He has outstanding people skills, was attentive, patient, and made the entire process feel seamless and stress-free.
Equally impressive was the finance manager, Dupree Falls. He was honest, straightforward, and extremely thorough. This was the first time I’ve ever purchased a vehicle and genuinely felt taken care of—with complete honesty, transparency, and no pressure.
The professionalism, integrity, and quality of service from both Michael and Dupree set a very high standard. This experience exceeded my expectations, and I would highly recommend this dealership to anyone looking for a smooth, trustworthy, and first-class car-buying experience.
Thank you both for making this such a positive and memorable milestone for me!”
Amanda Lawing
Nov 12, 2025
Rating:
“Michael was great to work with, he was knowledgeable and had a no pressure attitude. Dealing with lake Norman Infiniti was smooth from start to finish. Had a better than fair price for the jeep that we purchased.”
Kimberly McGlothlin
Oct 10, 2025
Rating:
“I took a 3 hours Lyft to purchase a Certified Pre owned Q60! Samuel returned my inquiry about the vehicle in just a few minutes. He even sent me pictures and a walk around video of the outside and inside of the SUV. He was a pleasure to work with and the whole experience was amazing! Absolutely love Infiniti and the dealership and service staff are fantastic!!!”