
Google Customer Reviews
Barbara Sasso Snyder
Feb 25, 2026
Rating:
“DJ Jeanette at Hendrick Volkswagen in Concord was excellent to work with. The video he made of the Tiguan and his detailed explanations were extremely helpful even before we arrived. During the test drive, he clearly pointed out many of the features and made the whole process easy and comfortable.
DJ’s friendly, outgoing personality made negotiating stress-free, and he took the time to help us get set up on the VW app before we left.
Ask for DJ — you won’t be sorry!”
D M
Feb 24, 2026
Rating:
“If you are in the market for a luxury new ride this is the place to go. From the first phone call to the signing to driving off the lot, by far easiest and best experience my wife and I have ever had. Jason is fantastic. His knowledge of the vehicle was awesome and he was eager to show us everything it could do! He was enthusiastic and patient. Coleman was also amazing from start to finish. These guys care about you and made sure we got exactly what we wanted. I will end by saying this. We have a Volkswagon dealer 10 minutes from our house. After my first 5 minute phone call with Jason I knew we were going to drive an hour from home to do business with them! Thank you for making our experience easy and making my wife happy!”
Jamika Pittman
Feb 18, 2026
Rating:
“I had an excellent experience working with D.J. as my sales advisor when I purchased my car. From the moment I arrived, he was attentive, knowledgeable, and genuinely committed to helping me find the right fit. He made the entire process smooth, stress‑free, and enjoyable. His professionalism and customer care truly stand out, and I’m grateful for the way he guided me through every step.
I also want to highlight Andy, the Sales Manager, who was just as great—supportive, transparent, and easy to work with. Together, they made this one of the best car‑buying experiences I’ve ever had.”
Xavier Hartman
Feb 14, 2026
Rating:
“I had the pleasure of speaking Brock as he seamlessly navigated the financial portion of the process. He was sure to find the best deal and was careful in explaining every detail. We wouldn’t have made it to Brock if it wasn’t for the warm introduction of Sam and his tireless work in keeping contact and making sure I had what I wanted. Sam was very respectful and knowledgeable and did amazing 10out of 10 would recommend this dealership and if you have the opportunity to speak with Sam then you’ll be in for a treat.”
K. Baker
Jan 1, 2026
Rating:
“I absolutely LOVE my new 2026 VW Tiguan SEL Turbo in Sandstone! From start to finish, my experience at Hendricks VW of Concord was outstanding, and that’s entirely thanks to Samuel W.
Samuel is a true VW expert—professional, friendly, knowledgeable, and refreshingly honest. He kept me informed every step of the way while I (somewhat impatiently!) waited for my vehicle to arrive and be prepped for pickup. His communication, attention to detail, and genuine care made the entire process smooth and stress-free.
This was hands-down the most enjoyable car-buying experience I’ve had compared to previous purchases and leases. If you’re looking for a dealership that delivers and a salesperson who truly goes above and beyond, ask for Samuel W. 10 out of 10 - I highly recommend Hendricks VW of Concord!”