Germain Kia of Columbus

“Poor service department. Went in for recalls, tried to upsell of course, knew that was coming. Wrote a concern down totally wrong. And then put a sticker on tinted windows totally crooked. Also Rude when picking up the car. I know the sticker to some people wound not bother them but that is the lack of quality workmanship in my opinion. Will not go back, not even for any other FREE recalls. Said they could not verify a rattle on start up, timing chain tensioner bad. Took apart next day myself. Can not post the video but look at the slack between the gears.”

“Nick Werner Is The BEST! Wasn't planning on a KIA, Came in for Toyota Rav 4, Didn't care for the tightness & how it drove. Nick told us about the KIA'S, Showed us 2 that we test drove, Loved the KIA Sorento, He went over everything about it, Worked with us to put us in the BEST Vehicle for us! He showed us how all the features worked, Really Appreciated him taking the time to do that! And Jesse was awesome to with doing up the paperwork & advising on on the warranty we got! Thanks to Nick & Jesse we are Really Pleased With Germain KIA & would recommend friends to come there & See Nick! Tell Nick, Chris & Mike Talmadge, Send Him & Jesse A Great Big Thank You!”

“Ask for JB - Justin Bailey. He made buying my first car very easy. He’s personable, listens, and cares about the happiness of his customers. He even helped me through test driving and learning how to operate the vehicle I wanted for my family. I now have my dream car and had an amazing experience with great prices !”

“I recently purchased a Kia Telluride from Dylan Wood, and I can confidently say it was one of the best car-buying experiences I’ve ever had. From start to finish, Dylan was incredibly professional, knowledgeable, and genuinely committed to making sure our important purchase was handled with care and attention to detail. He took the time to walk us through every feature of the Telluride, answered all of our questions thoroughly, and made sure we felt completely comfortable with our decision. His product knowledge was impressive, and it was clear he truly understands the vehicles he represents. There was never any pressure just honest guidance and helpful information. What stood out most was how hard Dylan worked to make this the best possible experience for us. He went above and beyond to ensure everything ran smoothly, kept us informed throughout the process, and made sure we got exactly what we wanted. Buying a vehicle is a big decision, and Dylan treated it with the importance it deserves. If you’re in the market for a vehicle, I highly recommend working with Dylan Wood at Germain. His professionalism, expertise, and dedication truly set him apart.”

“Muhammad was the best, and the rest of the team really was amazing too. Every part of the experience wasn't only great, but efficient and fast! They don't try to upsell you a bunch of crap and i love that. They ask what you want and try to get you just that :) thank you for being so kind and doing everything to help my hisband and i walk out with 2 reliable and beautiful vehicles!”