Cocoa Ford

“What a car adventure that I just went on. Was in a lease fighting to get out of it. Cocoa Ford stepped up Mike and Charice kept motivating communication with me, which kept me from backing out and canceling appointment. Upon arrival appointment with Charice got changed unfortunately, but Eric stepped in full of energy, great listening skills to understand the whole situation, and the willingness to work hard to get us taken care of. Looked bleak at times but Eric kept the mood light, fun, and even introduced us to a new song on the test drive 🤣! Then there is Harland. Harland was a upfront, honest, and overall breathe of fresh air keeping it real and relatable. Absolutely no pressure was given to just take the jump. After multiple phone calls, and conversations with the wife we were deciding to stand down. We met Harland to express our gratitude and explained we would be back, he asked what has you nervous? Expressed our thoughts and more education was delivered and the trigger was pulled. Handed off the finance guru Juan and once again there was energy, knowledge, and no pressure. I have found a new car family and look forward to the next car adventure! Thank you Cocoa Ford!”

“I'll be honest, didn't intend on making a purchase when I walked on the lot. But, we were approached by one of the most professional sales persons at Cocoa Ford, Charise Pendrick. She was not pushy or demanding. She allowed us to take our time and look. Despite being one of the newest members of the Cocoa Ford team, Charise used her past auto sales experience take way. After a few tests drives, we were sold! Thank you Cocoa Ford team for making that day special. The vehicle is amazing! The customer service was top notch. And the process as smooth as a newly paved road. We look forward of bring more business your way.”

“Our experience with Cocoa Ford was easy, stress-free, and they gave us a great deal!! Ask for Hunter in sales! He's amazing! From Hunter taking the time to walk us through their extensive inventory, to the sales manager, Jason, to the finance team, Juan, we had the best experience and best team to get us through the process. We will definitely be return customers 😀”

“Yesterday I purchased my dream car! From the moment I walked into Cocoa Ford, I knew this wasn’t your typical sales experience. I had the pleasure of working with Charese, and she went above and beyond my expectations. Being in sales myself, I understand how important trust and genuine connection are—you never want to feel like “just another number.” From my very first call, to the front desk, to finance, and every single person I interacted with, I was met with kindness and genuine excitement for me. No pressure, no games—just a team that made me feel comfortable and supported through the entire process. Charese and the team at Cocoa Ford (Mike, John, Juan, Harland and so on) ALL made it clear through their professionalism, care, and hard work that they truly value their customers. Thanks to them, I’m now driving the luxury car of my dreams. If you’re looking for a dealership that values people over transactions, Cocoa Ford is the place to go. Also note, they have a great inventory of all types of makes and models to fit the car you truly want. We work so hard in our lives, we deserve to do something for ourselves so just go for it and when you do, definitely come here, you won’t be disappointed!!!”

“I was extremely happy with everyone that I dealt with at the dealership. Harland, Shane and Juan. Thank you. They made me feel like I was part of the family. This was the third purchase from this dealership. We have been very happy with all of them.”