
Google Customer Reviews
O T (OTIII)
Oct 24, 2025
Rating:
“Hello,…my experience with Puente Hills Nissan has been okay! I’ve purchased 3 cars from this dealership over a 5 year period. The staff is great at greeting potential buyers. Nevertheless, this is a business and it’s all about making MONEY. Whenever I purchase a car, I always come prepared knowing what I can afford based on my budget. It’s a good idea to have a financial calculator available or download a financial calculator app to your phone so you don’t get screwed when they present numbers to you. Always stay within your budget and never give in.
As a CONSUMER you need to lookout for YOU! Dealerships have a lot of wiggle room and willing to negotiate to get your business. Remember if the dealer is not willing to negotiate move on to a different dealership that will help you out.
After purchasing my used car, with only 13000 miles , I noticed a small crack on the dashboard trim piece. I asked if they were willing to repair it , but they advised that due to it being only cosmetic the warranty does not cover. it. Anyway, I got such a good deal that I didn’t make it an issue. Good LUCK!”
elizabeth cano
Sep 27, 2025
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“I just had the most heartwarming experience at the Nissan dealership while buying my 2025 Nissan Kix SV! From the moment I walked in, Jonathan and Bere made me feel right at home. They listened to my needs and genuinely cared about helping me find the perfect car, which you don’t always expect from salespeople.
What really impressed me was how they went the extra mile to explain the rates and work hard to get me the best deal possible. It felt personal, like they were rooting for me to succeed rather than just trying to make a sale. Their transparency and support made all the difference, and it truly felt like they were on my side throughout the process.
MJ Singh, the finance manager, also took the time to break everything down for me, making the financing process feel approachable and personal. He taught me so much and really helped me see how I could make this work for my budget. I honestly thought I might leave empty-handed, but thanks to him and the whole team’s support, I drove away with my dream car!
Every person I met there made this experience special, and I’m truly grateful for their kindness and dedication. If you’re in the market for a car, I can’t recommend this dealership enough! Thank you all for everything!”
Carol Gordon
Sep 17, 2025
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“I always have a great experience except for this time. I walked out to pick up my car, and my front right tire had a bubble. I asked to the person who handled my car, and he was busy. I felt as though it should have been on the paperwork. I called to ask if my account carried road hazard. Without looking up my account, she said my warranty did not include road hazard. I did not feel safe driving my car with a tire that could blow out at any time. I had to go to a different company and get a new tire before leaving for work on Monday morning. I would think that the service technicians that rotated my tires would have noticed it and at least reported it to me. I am sure you missed a great opportunity to sell me a new tire.”
Jay Piedra
Aug 12, 2025
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“I purchased my dream truck last Sunday. And after going to seven other dealerships, Puente Hills Nissan moved mountains to make sure that I got EXACTLY what I was asking for. They were able to find the white unicorn! Brian and Julio - thanks so much for the unique and unforgettable experience!”
Lauren Schatz
Aug 8, 2025
Rating:
“this dealership completely scammed us to come out and drive an hour and a half stating that they could help us with our financial situation and get us into a vehicle within an hour and a half. This is the biggest scam I have ever encountered. These people are incredibly sleazy and awful people. Do not buy a car here at all whatsoever.”