Puente Hills Hyundai

“Here for car service and it’s raining heavily. Hyundai had a guy checked me in asa I entered the line. The guy has an umbrella and offered to walk me to the service desk. Progress and post service via text-Wow! The waiting area offers snacks n drinks. The show room is spacious with different models displayed. However the price for oil change $99 is more than expected. Mazda dealership next door has oil change pkg that averages to under $70. Also Mazda has coupon for $49 oil change.”

“My girlfriend and I drove out from OC to look at a 2023 Genesis G80 we were interested in, and this dealership ended up being the best experience we had after visiting five others. We worked with Joseph, a young salesman who was genuinely knowledgeable, professional, and not pushy at all. Instead of steering the conversation toward what he wanted to sell, he asked thoughtful, open-ended questions and focused on what we were actually looking for. I’ve been in sales my entire life, and Joseph was easily the first truly high-quality salesperson we encountered during our search. My trade-in was handled by Sonny, who was energetic, straightforward, and a true straight shooter. The negotiation was fair and transparent, and we ended up exactly where we wanted to be — no games. Financing was handled by Moon, who was a true professional and clearly knows his business inside and out. Before purchasing, we noticed a cup holder that wasn’t closing properly. Service took care of it quickly — Carlos and Fred handled the repair, fixed it within two days, and even provided me with a loaner on essentially a handshake. That level of trust and follow-through really stood out. Overall, I was very impressed with this dealership and the entire team. I’d absolutely recommend them and wouldn’t hesitate to come back in the future.”

“Went in last week to purchase my new Santa Fe. We worked with Frank Kim. I spoke with him over the phone before going in and shared that we had a horrible experience at another Hyundai dealership that wasted a whole day he assured us that we would not be wasting time, he would let us know once the car came in And made sure everything was ready to go, so everything was handled in a timely manner even responding on his days off Before the purchase, he Was very attentive answering all her questions and concerns, but even after purchase still made it a point to reach out making sure we were good with the vehicle knew how to work everything in the vehicle. also met with me during the week to make sure all the system was updated loaded connected to my phone very satisfied with the customer service here thank you Frank .”

“Today I went to the dealership to fix something in my vehicle and I've always bought a car here with great customer service. I always go to this specific dealership to fix something that I have issues with my vehicle. The employees are very kind and friendly. This unique worker Tino, he has always helped me with my issues. Every time I come here he brings the best energy and spirit. Today he gave me a beautiful, nice vehicle to drive because I couldn't drive my vehicle for 2 weeks so they could fix it. In the future, I am very certain on buying a new vehicle from this dealer.”

“Recently went in to look at the Konas for my mother. Joseph greeted us at the door with a warm smile and heartfelt hello. He didn't try and sell us immediately, but instead asked how he could help us. Once we explained the vehicles we wanted to see, he was quick to get the keys and take my mother out for a test drive. He was very patient with her, she is 78, and explained how everything worked and took his time with her. Once we sat down to look at numbers, he went to get his Sales Manager Sunny. Sunny was a no nonsense man, which I liked, listened to our concerns and worked with us without any issue on the price. We were able to come to a deal that we were both happy with and in total we were there about 2.5 hours but it honestly flew by. Thank you to the Hyundai Puente Hills Team, I would highly recommend purchasing a vehicle here with Joseph and Sunny. 10 outta 10 highly recommend.”