Mercedes-Benz of Cincinnati

“Getting my car serviced here was very easy and accommodating. Was able to make an online appointment for first thing the next morning. Although the service took two days it was ready exactly when promised and I was offered a ride home. My advisor Jenaka was great and I was able to text her for updates at any time. The whole experience is exactly what I expected from Mercedes and would recommend to anyone on the future.”

“Great experience - service manager went above and beyond going back and forth with 3rd party warranty claim to get all work covered. Replaced speaker and e-brake components and both working fine! Great communication and courteous explanations - very pleased with my experience with MB of Cincinnati”

“We recently purchased a 2023 Tesla Model Y Performance from this dealership, even though it was about a 2½-hour drive for us — and it was well worth it. The sales representative was extremely knowledgeable and took the time to walk us through all the details of the vehicle. We were very impressed with how clearly everything was explained and how comfortable they made the process. The manager was also very friendly and helpful throughout the transaction, which made the experience even better. Overall, it was a smooth and positive buying experience. We would definitely recommend them to others looking for a vehicle.”

“Purchased a Certified Pre-owned CLE-300 yesterday. The entire process beginning with a warm greeting and test drive to the completion of the final paperwork was flawless. I was treated with great courtesy and all my needs and concerns were addressed. Thank you James Julian for a superb experience. I will look to return again to Mercedes Benz of Cincinnati for my next automotive purchase.”

“This was my first time at this location since it’s my second service since having my Mercedes. I previously went there for a tire issue and decided that this location was much better for me versus going out to West Chester for service.. like Mercedes-Benz, Fort Mitchell and West Chester locations you won’t be disappointed with the service”