Priority Chevrolet Greenbrier

“Monty was amazing - He met us outside as we arrived, introduced himself, and made sue we immediately felt comfortable. He knew which vehicle we were interested in and gave us an extensive tour of the attributes and features. The process was amazingly simple thanks to Monty. He got our DMV registrations handled so the trade in was taken out of our names, and got the new vehicle listed as us. Monty helped us set of the new app on my phone, and showed me how to use it for everything, including remote start. They looked at the trade in and gave us a good price for it (which I was thrilled with) and then Monty introduced us to Anthony, our finance manager. As with Monty, Anthony knew what I was interested in for terms, length of loan, etc., and had literally everything ready for us. The tech was amazing since I could just sign in one or two spots and the program would not only move the signature to the next spot but even extract the initials. Anthony then actually offered us our paperwork on either flash drive or printed, and I chose the drive. Then back to Monty who took extraordinary time to re-introduce us to the vehicles features but moved Sirius XM from the old car to the new one, and helped me set up OnStar. I remember previous car purchases and even with exceptional credit ratings, they always made me feel a little like I was trying to "get away" with something. Not this dealership. Thank all of you - from Tiffany to Monty to Anthony for an outstanding experience.”

“Had the best experience here! The GM, Bill, was incredible and Lamont, who helped me with my purchase, was just as amazing! The numbers made sense right away, no endless back-and-forth (which was such a relief). I’m absolutely in love with my new Traverse and can’t recommend this dealership enough! Truly feels like I hit the jackpot finding these guys 🥳 Buying a car should be exciting and enjoyable and Priority definitely made it feel that way!”

“I’m very disappointed with our recent experience at Priority Chevrolet Greenbrier. We bought our car here two years ago, and it has been inspected at their facility three times total. We’ve never changed the headlights, yet this year’s inspection failed because the headlights were ‘illegally’ retrofitted to LEDs. That means the car was either illegally inspected the previous two times or the inspectors were negligent. We had to pay $130 to fix an issue that should never have been our responsibility. Trying to get answers has been a frustrating loop of being sent back and forth between service and sales, with no accountability. Our original salesman, James McPhearson, was especially rude and kept cutting my husband off. He even told my husband that he called his phone so he needed to listen to him when my husband asked James to let him finish explaining our situation. James also told him not to call his number again before hanging up on him. Until management addresses this and makes it right, I would caution anyone considering buying here. We will update this review if the situation is resolved.”

“Every single staff member — from my sales representative, Dante, to the finance representative, Anthony — was absolutely excellent. The entire experience was seamless, with professionalism built in from beginning to end. I sincerely hope the team never changes its approach, because what I just experienced is exactly the formula for success. They truly have it down perfectly. I could not be more satisfied with my purchase as well as my interaction with everyone at priority.”

“⭐️⭐️⭐️⭐️⭐️ “From Mustang to F-150 — A Vehicle-Buying Experience Like No Other at Priority Chevrolet!” From start to finish, my experience at Priority Chevrolet was absolutely incredible! I recently traded in my 2020 Ford Mustang GT Premium for a beautiful Ford F-150 XLT Sport, and I can honestly say I have never been happier with a purchase — I absolutely love my new truck! My first interaction was with Troy, the Vice President of Priority Auto, and his professionalism, kindness, and genuine passion for customer satisfaction set the tone for the entire experience. You can tell immediately that he leads with heart and integrity — the entire dealership reflects his commitment to treating every customer like family. From there, I worked with James, my sales consultant, who was simply outstanding. He made me feel completely comfortable and at ease, walking me through every step as if he were helping his own family member buy a vehicle. There was no pressure, no sales gimmicks — just genuine care and patience. I’ve never been treated with such respect or made to feel like my opinions and concerns truly mattered the way they did here. When it came time for finance, Kirstie made it the smoothest, most enjoyable signing experience I’ve ever had. I’ve never smiled and laughed so much during a car purchase before! She explained everything clearly, made sure I understood every detail, and kept the atmosphere warm and friendly. Her professionalism and personality turned what’s usually a stressful process into one of the easiest and most pleasant parts of the day. I’ve bought several vehicles in my lifetime, but I’ve never had an experience like this one. It was rare, genuine, and truly unique. The entire team at Priority Chevrolet went above and beyond to make me feel valued, heard, and appreciated. I will refer everyone I know to Priority Chevrolet — especially anyone who wants a car-buying experience without pressure, with people who truly care about your wants, needs, and comfort. They don’t look at you like a paycheck — they treat you like family, with sincere respect and compassion. Thank you so much, Priority Auto, and especially Priority Chevrolet, for everything you’ve done for me. You’ve earned a customer — and a fan — for life!”