Town and Country Toyota

“Posting on behalf of my sister who bought a 2026 Toyota Corolla last week. David from sales did an awesome job and made it a seamless experience. Did all the dealing over the phone as we live out of town and was able to come in and have a seamless experience when picking the car up. Will definitely go to town and country for future deals!”

“DO NOT BUY from this dealership, they will sell you useless overpriced extended warranties that other dealerships will not honor and once the sale is final they will not answer any questions, return any calls or honor any promises made to get you to buy the vehicle. Even the corporate level of Toyota can not get the dealership management to respond, therefore, nothing will ever get resolved. I wasted a bunch of money buying from here and will NEVER return or recommend them for anything other than a hard time. They have rude staff and uninformative salesmen when they do actually answer the phone. The financial advisor that sold me the useless warranty conveniently didn't work there any longer when contacted.”

“Great experience with Town & Country Toyota! My husband and I stopped by about 15 minutes before close (on a Sunday) and Dustin greeted us and worked hand in hand with Chong Lee to provide us an amazing deal on our new 2025 Sienna! It was a great investment, fun to negotiate with them both, and they even hooked us up with some more goodies ❤️ thank you guys so much, we’re very happy with our purchase! Also — sorry we kept you guys and Deon there pretty late ⏰😭”

“We bought our first brand new car at Town and Country Toyota and we are very happy with our purchase! Chong Lee did a phenomenal job answering our questions and walking us through the car buying process. 10/10, we HIGHLY recommend him if you're looking to buy a vehicle!!”

“So I’ve been trying to give this dealership a chance. My first impression was OK that I was talking to one guy who seemed pretty decent to talk to, but then they kind of passed me onto another guy. I reserved a 4Runner in March for April delivery date which it came in. So I went and you never did everything picked it up. Everyone in finance was friendly. I traded in a car and they transferred the tag when I traded in a car. When I sold my car, it was about 35 days out from when the next payment was due they rest assure that it will be taken care of so forth and so on fast-forward here we are 38 days and the car payments past due, so I reached out to my sales person and I’m like hey you know my car payment hasn’t been taken care of you know can we look into this and basically I was told don’t worry about it. They got it and I was like OK. I left it alone than another week went by and nothing was done so I followed up again and I was basically told that I need to let them do their job and that I shouldn’t be worrying about that stuff and I’m like thinking to myself that this is on my credit and you’re gonna cause it to be a late payment because the dealership didn’t pay for it on time so he finally reached out to finance three weeks after the conversation started and then finance verified that the check was lost and never cashed so if I didn’t reach out to them, then they would’ve never had that car payment paid for so I found that very unprofessional. Fast-forward to October 13, I reached out to the same dealer because I was like hey I don’t need four cars. Let me see if I can sell the 4Runner and see what they were offer for it. The conversation started and it was like why do you want to sell? You know the typical sales person then I sent over some pictures things like that and since then as of October 25, I have not heard anything from Koob or even a response to let me know what was was going on I was even considering maybe downgrading to a car maybe like a Camry but nothing from him since then. I don’t know of what type of atmosphere or customer service is going on at that dealership, but I do feel very unpleased with everything from both interactions from the same sales person. I may even take my car elsewhere to get serviced and cancel all the contracts that I have at this dealership.”