Capital Ford of Charlotte Inc

“I was recently in the market for a new Ford Bronco as a new vehicle for my wife. We shopped around online, looking at all the dealerships. We came across a Bronco at Capital Ford on N. Tryon Great for me, since it was right around the corner from my job. Walking in, I was initially greeted by Mr. Zavier Rendon, in asking for Malik. Malik actually turned me back over to Mr. Zavier and the rest was smooth sailing. There was no haggling, no upscale, just pure professionalism. I gave Zavier my price points and where my cut off was at. He asked what my wife's must haves were. We took a test drive, he was very informative and I appreciated that. We exchanged contacts and over the next few days, he went to work. Things turned out better than expected with the outcome. Not only did I NOT get the Bronco I came for. Zavier actually got us in one. That was the exact color that my wife actually wanted. Much better trim on the Bronco and at my price point. I'd also like to commend him on his extra level of commitment. On the day of signing, he was dealing with a personal family issue. I repeatedly suggested he go be with family. This young man chose to stay at work and await my return that afternoon. I say this all, because there was no commission involved. He was great and my wife is beyond happy.”

“Shoutout to Eli! He really looked out for me and helped me get my 2026 Mustang EcoBoost. Super helpful, transparent, and didn’t make me feel pressured. If you need a salesman who actually cares, ask for Eli.”

“Elijah (salesperson) assisted with the purchase of my used Rivian. The whole process was very quick, straight forward, and satisfying. I’d highly recommend asking to work with him if you’re planning on purchasing here. He was easy to talk to, didn’t try to pressure the sale, and answered every question and request for additional photos/videos very timely. The finance office was also incredibly easy to deal with and didn’t try to pressure me into adding a ton of warranty options that I wasn’t interested in. The sales manager was also very easy to talk to and negotiations were simple and efficient.”

“I had a great experience at Capital Ford purchasing my Raptor, and a big part of that was thanks to Trel. From start to finish, he was professional, knowledgeable, and easy to work with. He took the time to answer all my questions, made sure everything was transparent, and helped make the entire buying process smooth and stress-free. You can tell he genuinely cares about his customers and takes pride in what he does. If you’re looking for someone who’s straightforward and has your best interest in mind, I highly recommend working with Trel.”

“I had an excellent experience working with Montrel on my recent Bronco purchase. From the very beginning, he really listened to what I wanted and made sure every must-have was checked off the exact trim, color, and features I was looking for. What stood out most was his patience and professionalism throughout the entire process. My schedule is hectic, and Montrel went above and beyond by coordinating everything smoothly and even delivering the vehicle to me, which I truly appreciated. He was also fair and transparent when it came to my trade-in, the value met my expectations, and there were no last-minute surprises. Overall, the process was smooth, efficient, and stress-free, which is not something you can always say about buying a car. If you’re looking for someone who is attentive, reliable, and genuinely committed to making sure you’re happy with your purchase, I highly recommend Montrel. I couldn’t be happier with my Bronco and the experience.”