Pohanka Lexus of Chantilly

“Go see our new friend Ms. Maren Reynolds! She helped our mom buy us a new ride! When I decided to purchase a Lexus I went to the Pohanka website and specifically chose a female salesperson. In my younger years I remember being intimidated when purchasing a car. I also wanted to support another woman in her career, a career dominated mostly by men. I selected Maren Reynolds. From the time we initially talked on the phone and made an appointment to see her she was punctual considerate of our time, she listened and never over promised. There were no 'sales games' or hidden fees, just honest, clear communication. She was patient with all our questions. I never felt rushed or pressured into a decision. If you want someone who is professional, transparent, and genuinely has your best interests at heart, go see Maren Reynolds. I’ll be recommending her to everyone I know. Thank you Maren for making my dream car come true!”

“We literally just finished signing the papers for a 2026 GX550 and we couldn't be happier. Our sales associate Maren Reynolds has been working with us since December when we ordered the car and she is extremely knowledgeable and professional. She kept us updated regarding the time line and saw us through the entire process. Overall we are extremely happy to have worked with Maren, and with Pohanka Lexus.”

“Thank you everyone at Pohanka Lexus in Chantilly. You were all welcoming and friendly. Qui Nguyen took great care of me, he’s very nice and got me the exact car I wanted. He was really helpful and knowledgeable. They were all very informative and made it an easy purchase. I appreciate everyone for their time and showing me around. It was a great experience, would definitely recommend dealing with Qui. I’m very satisfied and would purchase here again. 5stars”

“Excellent dealership. Salesmen Basit Hakimi took care of the sale, and he ordered exactly what I wanted on the new vehicle. Everything he told me about the car absolutely fantastic, it was better than description. Good attention to detail. Even after the sale. I highly recommend this place. Fantastic sales, finance and service persons are all outstanding.”

“I want to express my appreciation for the outstanding service I received throughout the purchase of my GX550. Michael P, my sales consultant, demonstrated exceptional professionalism, initiative, and drive from the very beginning. He worked quickly and efficiently to locate the exact GX550 Luxury Plus I wanted and had it delivered within two weeks. His communication was excellent and he made every step of the process smooth and stress-free. Robert, the sales manager, ensured strong follow-through and took the time—despite how busy the showroom was—to sit down with me, review numbers, and make sure I received a fair trade-in value. He ensured all my questions were addressed and that I felt confident in my decisions. Bode in finance was extremely informative and guided me through the essential warranty and protection options for the GX550. He explained each item clearly and never made me feel pressured, which I truly appreciated. Additionally, the tech specialist did a great job walking me through the features and technology of the vehicle, ensuring I was fully comfortable with all of its capabilities before driving off the lot. Overall, everyone I interacted with made this a very enjoyable and seamless buying experience. The add-ons I requested were handled without issue, and the level of attention and care provided by the team exceeded expectations. I am thrilled with my new GX550 and grateful to the entire dealership team for their excellent service. Thank you!”