Roger Dean Chevrolet

“Just purchased my 4 th auto from Roger Dean Chevy Luis Garcia was great ! So was the used car Manager , John. So far so good with the. 2019 Tahoe!”

“Earlier in 2025, I had front brake work completed on my truck at Roger Dean, including front discs, pads, a caliper, and one wheel bearing. Following that repair, the vehicle required two return trips for brake-related issues, which raised concerns about the quality and accuracy of the initial work. The truck is not a daily driver and accumulated only approximately 3,000 miles after the original repair. When I later brought it to another shop for new tires, I was informed that the entire brake system required replacement again. Given the low mileage and prior return visits, this was troubling. I returned the vehicle to Roger Dean to address these concerns and was charged nearly $800 for brake hoses, despite the parts themselves costing roughly $40. I was told this reflected employee pricing and labor, which I found difficult to justify in light of the recent brake work and repeat issues. As someone who works in the heavy industrial service industry, I am familiar with diagnostic processes and recognize patterns consistent with misdiagnosis or callback coverage. This experience significantly impacted my confidence in the technical workmanship of the service department. While staff have generally been professional toward me, I was also disappointed by the manner in which a service advisor treated my wife during a separate visit for her Equinox. She was spoken to in a condescending and rude manner, which is unacceptable. Due to the repeated brake issues, pricing concerns, and prior problems including a separate experience involving a starter repair, I no longer have confidence in Roger Dean’s service department and will not be returning for future service.”

“Lisa Short, my new service rep, did an amazing job for me getting me in quickly for service, securing parts that were very difficult to get, helping me apply warranty coverage for my repairs and rewards points I’ve never utilized. She is always very kind, motivated to help me, knowledgeable, explains things clearly and goes the extra mile to make sure I am happy, welcome there and taken care of properly. The mechanic who worked on my car did an excellent job as well. All issues were resolved and my vehicle runs great now. I am grateful for the great job he or she did. Brent Dixon, my sales person, has been amazing every step of the way since I bought my vehicle 5 years ago. I have never in my life had a sales person that sticks by me after the purchase of a vehicle. He continues to go to great lengths, year after year, to make sure I am happy and taken care of. Every problem I have ever had with my vehicle was eventually resolved because of his loyalty to me. This really shows how much he values customers at Roger Dean. Without him and without Lisa, I may have not come back to Roger Dean in the future for a new vehicle because of ineffective customer service in the service department and vehicle servicing issues in the past three years with two other service reps. Those two reps dismissed me time and time again and I always felt that I was a nuisance to them just for coming in for regular services, let alone problems with my vehicle. Once I started seeing Lisa for help with my vehicle’s issues, I have felt heard, taken care of and confident in sticking with Roger Dean. Brent and Lisa are invaluable to this dealership! I will absolutely be back for additional vehicles in the future because of them.”

“After visiting two other dealerships in Cape Coral, that are an absolute joke and we’re borderline criminal with their advertising I find my way to Roger and Chevrolet, which has been here for decades. Excellent Service from the moment I came in, not pushy at all, extremely transparent, and all their pricing no hidden fees. They gave me an excellent deal on a cargo work man. First time buying a vehicle from a dealership but now I’ll be a long-term customer very happy with overall experience. Definitely had a great salesman Luis Garcia! Make sure to ask for him specifically when you go to look for your newer use vehicle”

“Harvey & Luis Garcia both top notch salesman! Extremely knowledgeable. Best experience ever buying a car! All the way from the sales lot to finance with Zach. Thank you Roger Dean Dealership for an amazing experience.”