City Chrysler Dodge Jeep Ram Fiat of Brookfield

“Anthony Vongphouthone did an amazing job, he was incredibly kind, thoughtful, and made us feel welcome and at ease. He was able to bring an incredible offer to the table, far better than we had even anticipated. I’d enjoy working with him again for our next vehicle purchase, and would revisit Jeep because of our experience with Anthony.”

“Andrej was very helpful in explaining the details of our deal. We purchased a quality used vehicle and he was knowledgeable about its options. Very friendly and considerate during our visit. He is new to the industry but very professional. The dealership was very clean and all were very friendly. Comfortable feeling being there and staff was honest with us. Highly recommend!!”

“After surviving a dealership fiasco that could’ve been its own true-crime docuseries, I walked into City Chrysler Dodge Jeep Ram Fiat of Brookfield ready for round two — infant in hand, skepticism on max. Thankfully, this experience was a redemption arc. Now, let’s be real. They tried a few of the classic dealership moves. My first quote came back sky-high, then miraculously dropped about $36/mo. once I declined add ons & their “Gap protection that lowers your payment” but raised the loan by $1000 (…sure, lol). There was also a $399 theft protection “add-on” that apparently wasn’t optional — which sounds suspiciously like the definition of optional, but I digress. The $831 UCI (Used Certified Inspection) fee wasn’t my favorite either. They say it’s mandatory, which, in my opinion, means it should just be part of the sticker price. Still, I’ll give credit where it’s due: they were upfront about it. No sneaky paperwork surprises, no fast talk and they were patient and thorough in the process which I appreciated. And here’s where they won me over: Ana, my sales rep, was friendly, knowledgeable, and genuinely helpful — she even picked me up from home to get to the dealership. Austyn, the manager, kept things calm and communicated well throughout the process. And Dan, the director, went the extra mile even after the sale. When I expressed I wasn’t happy with my APR, he took it upon himself to shop around and negotiated me a better rate — not because he had to, but because he wanted me to love both my car and my experience. That for me made all the difference in my car buying experience. You can feel every ounce of effort in the customer service. In the end, I drove off in a car I’m obsessed with (hence the photoshoot lol). The process wasn’t flawless, but it was honest, human, and refreshing — which in car-buying world is basically five stars. Overall, I would absolutely come back here for my next car purchase and I’m grateful for a renewed experience with a better car & better rate. 😉”

“Tyler and the team at City Chrysler were amazing! They where easy to work with and they took the time to make sure that I was having a great customer experience! I would gladly recommend this auto group to anyone who is looking for an honest, friendly partner to help you into your next vehicle.”

“Tyler was the most helpful person I’ve ever worked with on buying a vehicle! No BS just honesty and integrity. He worked very close with me and made sure I was well taken care of (from sending videos and info to checking in after day 1 of having it. A very personable guy who’d be my friend if it weren’t for distance. Thanks for the JEEP!!”