CarMax Bristol

4.3 Google
Open Today:

11:00 AM - 8:00 PM

Google Customer Reviews

rowdync

Sep 16, 2025

Rating:

Great experience. Car number four over the last 20 years. Only thing concerning with this purchase is the paperwork, it's been two weeks, no plates, no payment book. Went to Carmax finance website to find out how to set up payments and it doesn't recognize me. I have no account number and all my paperwork has nothing.

The Crews Way

Sep 12, 2025

Rating:

Easy to get prequalified and to find the right car. No hassling, no fuss, just easy, simple customer service. I've told everyone to go here for their next ride!

Sandy Hays

Jun 6, 2025

Rating:

I bought my car online from CarMax and I will never buy another car off of a lot again! There are many reasons why I will always be a CarMax customer. It was so easy to get pre approved. I knew the amount I was approved for so I could shop within my budget. The vehicles in their website were at least $3000 cheaper than any other website. Once I found the car I wanted, the staff was so helpful & accommodating. With minimal paper work my car was shipped to me. I would recommend CarMax to anyone. It's quick, easy, and no hassle! I would give them more stars if I could. Thank you CarMax!!

Marie Thomason

Jun 3, 2025

Rating:

Joslyn is the reason for 5 stars! She took my budget and helped me find what I was looking for. She is courteous and listens. This is a busy place, make an appointment, you'll still wait, but less time. My service dog really appreciated her calm energy.

Carlos Herndon

Apr 26, 2025

Rating:

Fast and easy experience trading in and buying my car. Kody Hathaway was excellent: professional and fun to deal with. Everything was explained clearly and made for an enjoyable and easy experience. Best way to buy a car.