
Google Customer Reviews
Tim DeVaughn
Nov 2, 2025
Rating:
βI received a coupon for an oil change and tire rotation, so I scheduled an appointment. After arriving I was back on the road in less than an hour, with no sales pressure to buy an air filter, fuel filter, or anything else. The price on the coupon was the price I paid. Can't beat that!β
Ted Pinson
Oct 4, 2025
Rating:
βI bought a used truck from Thayer Ford. I asked the service advisor if they could align the front end and get it back to factory specs. Well, Kevin, the service advisor decided that they were going to do it their way. Not only did they not get the alignment back into factory specs, but they never bothered to set the steering wheel straight. Itβs like riding a bicycle down the street with crooked handlebars. I guess close is good enough for them.β
Dennis DeWese
Aug 15, 2025
Rating:
βNot very friendly and shows little care or concern. Had to schedule an appointment just to have issue looked at then schedule another appointment for work to b performed. Issue wasn't corrected. Issue is sliding side door not closely correctly and at times needing to "slam it" to close. It's already caused a wrinkle in the door that they won't do anything about. Ready to buy another Transit but going elsewhere for better service which is disappointing since Thayer is only a few miles away. Not first issue with them and they are getting a poor reputation in the community.β
Kelly Fields
Aug 8, 2025
Rating:
βI wanted to buy my new car from Thayer Ford because they were who I used for service on my old car and I was always treated so kindly whenever I needed an oil change or just had a question. So I was glad I ran into Dave L. on the lot the day I decided to trade in my old Escape for a new one. He was so nice and knowledgeable about every aspect of buying my new car. Thanks Thayer Ford for always being there when I needed you! Semper Fi!
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andrew sipe
Jun 27, 2025
Rating:
βNatalie did an excellent job of taking care of me and my truck needs. The dealership offered what I I thought was a good trade number for my vehicle and the process was seamless. The gentleman in finance was pleasant, offered me a few options for extended warranty even though I declined. No pressure or haggling. Overall a great experience. Give these guys and gals an opportunity to earn your business.β