Schumacher Chevrolet Buick Boonton

“I have been bringing my 2021 Chevrolet Traverse here for regular service and oil changes for a few years and have had no complaints up until today. I booked an appointment online through the dealership's website for 1230. I arrived around 1210 and was asked if I would be ok waiting around for a bit because the service department was on lunch until 1. If they don't service any appointments in the 12 o'clock hour, why allow customers to book an appointment at that time? The young man behind the counter even said he has told his bosses that this is a problem. So clearly we don't care about our customers who have other appointments and obligations to take care of. I was told my vehicle would be taken immediately at 1 and would be done by 2. The only problem is I was called into work and agreed to go because I thought my 1230 appointment meant 1230. Going to be looking into another local dealer to have my car serviced.”

“My experience was truly amazing. Dave, Vin, and Charlie were absolutely a pleasure to deal with. They were extremely professional and easy going people. I felt like a member of the family walking out with my beautiful brand new 2026 Traverse Z71.”

“Service department is excellent! They listen to my concerns and answer questions in detail. Also fair price compared to other dealers.”

“I recently brought my truck in for several lingering issues, and from the moment I dropped it off, Ryan in the service department took excellent care of me. I had purchased a 10-year extended warranty for my truck, and Ryan went above and beyond by contacting the warranty company on my behalf to ensure that all necessary repairs were covered. He kept me updated throughout the entire process and had my truck ready exactly when promised. I couldn’t be happier with the service and professionalism — I’ll definitely be bringing my truck back here for any future maintenance or repairs.”

“Worst place that I’ve ever been too! Tried to speak to a manger and was never in his office. Two months later that I bought the car the transmission broke!”