Sam Leman Ford Bloomington

“This has been one of the best experiences from a dealer i have had in my life. I called into the dealership late on a Friday night, They were about to close, Audrey helped out by obtaining the vehicle the next day. Winter storms prevented us from coming in to see it for a few days. We finally got to test drive it with Justin and another one they had just reduced the price on. We ended up choosing it and were able to obtain it within our budget. We were also able to purchase an amazing extended warranty. THANK YOU SAM LEMAN FORD!!!”

“I want to congratulate Alfonso Mazon for helping me with the purchase of my Ford Explorer. His commitment, professionalism, and willingness to go the extra mile made the whole process smooth and stress-free. I truly appreciated that he speaks Spanish — it made communication much easier and helped me feel confident every step of the way. Thank you, Alfonso, for your excellent service and support!”

“Recently had a 5 star experience with purchasing my Explorer from Sam Leman Ford. I had great communication with salesman, Justin Waggoner, prior to making the hour and a half trip to the dealership to test drive my vehicle. Justin was extremely knowledgeable, friendly, and very professional. Highly recommend! Amy Kiper made the financing portion easy and quick. She was kind, knowledgeable, and very patient with my questions and her explanations.”

“Had a great experience. Justin Waggoner was my dealer. Great guy! very knowledgeable , easy to talk to, good humor. Wasn't expecting to get a car, mainly seeing what they could do for me. Justin made sure I understood all the ins and outs of the vehicle I was interested in. Very helpful. Bought a 2019 Ford escape. Happy with my purchase! Thank you Justin and Ford.”

“Rick was very helpful in finding exactly what we were looking for. I would definitely work with Rick. Finance department leaves something to be desired. I did not like that Purchase documents were done online while in an office in the dealership with PA system louder than the computer. I had trouble hearing the finance person on zoom. I Repeatedly asked him to repeat himself. He promised to email copies but after repeated calls i still do not have copies of the documents. They keep telling me to check my spam. This was done multiple times. Requested they FedEx documents but no response from this request. Tired of waiting. I'm filing a complaint with BBB. After fileling complaint, documents were provided August 12. 40 days after the purchase.”