Brookfield Chrysler Dodge Jeep

“They were nice but communication is not their strong suit. Also, I understand they need to diagnose the problem, but if you get your vehicle fixed there, they should subtract this from your fee. It only takes a few minutes to plug in the scan tool, which we had already done! In fact I told them what the diagnostic code was. Why does it cost $187. to tell me something I already told them? Back to communication. They were supposed to call me by noon to tell me whether or not my truck was done. No call so I got a ride back to the service station at noon, but my truck was not done. They said I could pick up my truck by 5 pm but they would call to let me know. No call. I finally called them back and they told me they did not have the part but had to order. The truck would be ready the next day. It was. They did have a free shuttle, which was nice, and they picked me up and took me to my truck. I started driving only to see my tire pressure light was flashing on my truck. They had rotated the tires and had not put the correct pressure in. In fact they had added pressure to fronts at 91 and 90 PSI and backs at 61 and 64. The backs are supposed to be at 80 and the fronts at 60. Wouldn’t you think a Dodge service dealer would know this? You couldn’t help but see this when you start up the truck to move it as it flashes on the screen in front of the steering wheel with what the tire pressure is and what it should be! All in all a failing grade for this service area. Sloppy work, poor communication and outlandish prices. I will not be returning.”

“Very satisfied with our purchase of our 2024 Durango R/T! D, and Tony Polly amazing like always. Shout out to the GM as well for getting us the best deal possible. All around 10/10 expierence. Also shout out to Ben the mechanic that worked on our jeep we traded in as well as the top notch service from the Service Manager that took care of my girlfriend and I. Would recommend the services here to anyone from Sales to Service.”

“Tony the seller at the dealership offered me a very nice Ford truck and I easily accepted the offer. This being my first truck purchase from a dealership, I appreciate their help in obtaining financing approval. And I also appreciate for their support too.”

“Just want to say thanks again to Anthony Polley. This makes the 5th car I've purchased from him and I've never left there unsatisfied. He's why I have and will continue to do business at Brookfield Dodge Chrysler.”

“We were in the need of another vehicle to expand our Mold Warrior fleet. Brookfield had the perfect cargo van for us. Noel, John and Ron were all very attentive and had great communication throughout the whole process. They made sure our concerns were addressed were good on every promise they made. They even came to us to sign the paperwork and deliver the vehicle. I highly recommend this dealership if they have a vehicle you’re interested in!”