
Google Customer Reviews
Kacey Mason
Jan 3, 2026
Rating:
“I reserved a car as we were passing through town on our way to the beach. We met with Forest, our customer service rep, and he made the whole purchase process insanely easy. This is why I love CarMax. You find what you like, you go in, you talk about it,everything is so fast and easy. We were there for maybe two hours. Thank you Forest and thank you Carmax. I love my car.🎉👏❤️”
Tom Lund
Oct 13, 2025
Rating:
“My situation was complicated but Carmax made the entire process very simple, friendly and efficient. They had people on site who were knowledgeable and able to navigate the special title and ownership legalities. The offer price was fair and I felt good about the sale. Very professional and stress free and provided me a ride home. Great experience. Highly recommend Carmax.”
Sonja B Lynn
Oct 12, 2025
Rating:
“Don’t know why so many great views but definitely good for selection and location but bad for service if issue.
Got 2020 Subaru for my partner and made strange noises but bring back and they make me keep coming back and tell me go get fixed. Bring receipt but same people not there anymore and makes a big hassle so I guess like the old saying goes, that’s the way the buyer crumbles so cookie beware! ‼️⚠️⛔️”
Dakota Thompson (That2Gguy)
Oct 7, 2025
Rating:
“I had an absolutely outstanding experience. I forgot the sellers name. He wasn't pushy he was super straight forward and open and honest with me just really a no BS guy and I genuinely appreciated that so much. He was happy to pull any car around I wanted to see. The whole experience was 10/10 I am very happy. I have never been into a car max before buying this car but I was impressed by how calm and relaxed the whole place was. I didn't feel like I was getting screwed or not being heard on my concerns and everything was fully explained to me before even asking a question. Thanks for the car I will be back!”
beth stamper
Jul 31, 2025
Rating:
“I LOVED that my husband and I could test drive a vehicle without a stranger sitting in there with us. We could talk freely and explore the vehicle without the distraction of making small talk with a sales person. I don’t have a lot of experience buying vehicles, but this one was so smooth, seamless. We ended up financing through Carmax also because they had a better deal than our credit union. This process was equally as easy!”