Thelen Honda

“Jake was invaluable and patient throughout the service process. My car was towed in, and he communicated clearly over the phone and by email, which made everything stress-free. I truly appreciate the service and feel confident bringing my car here again. I am grateful they were able to address the concern and replace all recall items on the car. It would be great if pickup and drop-off service were available while the vehicle is being fixed. Thank you!”

“I had an outstanding experience working with Trevor Payne. As I had no idea what type of car I wanted, I explored and drove several cars. Trevor was supportive, informative and helpful all along the way. Trevor’s approach is pleasant and refreshing. He stayed in contact but not too much and not too little. What truly stood out was Trevor’s exceptional knowledge of every detail about the vehicles—Trevor answered all my questions with clarity and patience making the entire process smooth and stress-free. I ended up with a great car and look forward to working with Trevor in the future.”

“I can’t say enough great things about my recent experience with the Thelen Honda service department. From start to finish, everything was handled with professionalism, efficiency, and genuine care. What really stood out, though, was the exceptional leadership of the Service Manager Josh. He took the time to listen to my concerns, explain the work that needed to be done, and make sure I felt confident every step of the way. Their communication was clear, honest, and incredibly helpful. You can tell they truly care about their customers and their team, and it shows in the quality of service provided. Thanks to the Service Manager and the entire service department, what could have been a stressful situation ended up being smooth, reassuring, and downright impressive. I left feeling valued, informed, and completely satisfied. Highly recommend this service department—especially with leadership like theirs guiding the way!”

“I recently purchased a Honda Certified used car here and had a most pleasant experience with the agent assisting me, Jesika Sylvester. She was most helpful and informative regarding all the details about the car and the process involved in the purchase. She and manager Earl were very fair in arriving at a satisfactory deal for all of us. Jesika is very knowledgeable about my vehicle and was immensely helpful in assisting me learn many functions of operation that I was unfamiliar with. She was thorough in follow up and communication and made the whole experience very pleasant. I will recommend her to anyone looking to be treated with friendliness and respect.”

“Purchased a new Honda Pilot at Thelen Honda. We were fortunate to get Trevor Payne as our sales consultant. Trevor was both professional and enthusiastic. Trevor has excellent product knowledge and did his utmost to make our new car buying adventure a very pleasant, and transparent affair. We explained that we had vehicles we were looking and he was unfortunately the first one. This did not deter Trevor from giving us his time and attention. After our first visit Trevor followed up the next day to see what questions we may have had after leaving. One thing we appreciated in Trevor was that he never talked down the other vehicles we had planned on looking at, rather he spent his time explaining the advantages of Honda, the Pilot, and his dealership-Thelen Honda. This the type of salesmanship I really appreciate. Product knowledge is clearly important to Trevor. Working with his Sales Manager, Earl, Trevor was able to craft a value proposition that worked for the Queen and I, resulting in replacing her 2021 Explorer Timberline with 2025 Honda Pilot. Trevor set us up with their Finance Manager, Jeff Mitchell, another excellent professional who was a joy to work with. Absolutely the easiest auto purchase in my 52 yrs of car buying. All in all I would highly recommend Thelen Honda.”