Audi Bakersfield

“TREMENDOUS Customer Service From Audi Bakersfield. The help I received from Eric Martinez was what everyone is looking for. I sent an email about a car on Saturday night and the car was delivered to me Tuesday. Eric and his team did everything to make the deal work and make me happy. They will absolutely be my first call when I’m looking for another car!”

“Honestly, I just want to give a big shout out to the entire dealership of Audi Bakersfield. They are hard working individuals who definitely had to deal with a lot when it came to having me as a customer. The amount of professionalism that they displayed through the early process of me first picking up the vehicle and then the post process when when it came to cancelling my warranty (Due to me wanting to add aftermarket parts to the car and my cousin and I are going to do all the maintenance work). Jacob is an outstanding salesman who cares about making sure his clients/customers are happy and treated with the upmost respect and like family. Always attentive to the need of the customer and making sure they feel comfortable and all needs are concerns and worries are addressed. If you have the chance to have him as your sales person, I would highly recommend asking for him. As well as the rest of the team at Audi Bakersfield, cannot thank than enough for this beautiful car. Extremely happy with it”

“Jacob is hands down one of the best salesmen I’ve worked with! He was super friendly, attentive, and made the entire experience feel easy and enjoyable. No pressure, no games just honest, helpful service. He really listened to what I wanted and made sure I left happy. Audi Bakersfield is lucky to have him!”

“Audi of Bakersfield, specifically Maria P provided an “experience” not just a vehicle sale. Maria orchestrated my purchase prior to my arrival to town. When I arrived at the dealership I was quickly greeted by Jacob Starbucks in hand welcoming to town. The vehicle was on display in front for my immediate review. As soon as Maria was aware I was onsite she was waiting when I came back from a short test drive and immediately offered me food after my trip in to town. Maria guided me through the entire signing process with ease and full transparency. The paperwork was ready and as I signed Aaron and Jacob worked seamlessly behind the scenes to detail the car again, install the Reviver plates and prepare a gift bag and individual cake Thanking me for my business. If you’re looking for an “experience” vs your typical vehicle purchase process Audi of Bakersfield knows how to roll out the red carpet and give the buyer a true Hollywood experience! Thank you Maria and team!”

“Matt really takes care of business! You get treated like absolute royalty here. My car started alerting me about electrical issues, so I brought her in. Matt wasted no time and he quickly filed the paperwork and even sent me home in a Lyft so I wouldn't have to sit around and wait. A few hours later, I received a personalized video from Perez walking me through everything they had tried, and to my surprise, they replaced the battery at no charge to me! (Well I do have warranty) I was thrilled to have my car running in tip top shape! Truly top-notch service that makes you feel valued every step of the way!”