Prestige Auto Group

“⭐️1 Star is too much Avoid This Dealership This was one of the most frustrating car-buying experiences I have ever had. I visited this dealership fully prepared to purchase a vehicle and was kept waiting for more than two hours. I gave them a second chance and returned the next day, only to be kept waiting for another two hours. The complete lack of respect for a customer’s time was unacceptable. What was even more concerning was what happened when I was ready to finalize the purchase. After discussing the price and preparing to bring payment, they suddenly added approximately $5,500 in additional fees. These charges were not presented transparently from the beginning and completely changed the deal that had been discussed. The entire process felt misleading and unnecessarily complicated. Instead of providing clear information and professional service, the staff came across as rude, dismissive, and unprofessional. Simple questions were met with poor communication, and there seemed to be little concern about earning or keeping a customer’s trust. Buying a car is a major financial decision, and customers deserve honesty, transparency, and respect. Unfortunately, this dealership failed in all three areas. I strongly encourage anyone considering doing business here to carefully review every number, every fee, and every document before signing anything. I walked away feeling that my time had been wasted and that the dealership was not operating in a way that puts customers first. I would not recommend this dealership based on my experience.”

“Very disappointing experience with this dealership. I drove 1.5 hours expecting the advertised price of $30,995. I understood there would be standard taxes and fees, bringing the total to around $34,000 out the door in New Jersey. However, while negotiating, the dealership increased the vehicle price to $35,000, and the final out the door quote came to nearly $38,000. An additional $6,000–$7,000 in fees on a non-luxury vehicle is excessive and was never clearly disclosed upfront. The pricing practices felt misleading and unprofessional. I would not recommend this dealership to anyone looking for transparency and honesty in the buying process. “Bait and switch tactic”.”

“On Car Gurus I checked one Nissan Rogue from this Dealer so called Prestige Avenel, the price was mentioned $13,595/-. I called and booked an appointment for April 6th 2026, while on the call they confirmed that there will not be any other charges and also confirmed there could be a negotiation on the mentioned price. But to my surprise after visiting to this dealer driveing all the way more than 80 miles(up &down) thay say that apart from mentioned price i.e.&13595/- PLUS Dealer charges 3995/-. They never spelled a single word before during the calls and texts. They are ridiculous. The car is not sold yet still posted on Cargurus. I am attaching the dealer and car pics please check”

“Thanks guys! Angel was great, he answered all my questions and explained a bunch of features about my high-tech car on the test drive! These are nice, higher end vehicles at great market value. If you think they're a rip off, go somewhere else. Some additional fees, for a service (in my opinion) I wish was offered standard in all used vehicles! Point is... all these "complaints" are just haters hating. If you want a nice car it's going to cost! Thanks again Prestige Auto!”

“I want to recommend Angel for his excellent service. He was very professional, patient and transparent throughout the process. He explained every detail to me clearly and was always willing to help. In addition, he speaks Spanish, which made everything much easier and more comfortable for me. Without a doubt, I highly recommend it.”