Mercedes-Benz of Austin

“I had a fantastic experience purchasing my car, and the entire process truly felt like buying a brand-new car. From start to finish, everything was handled with professionalism and care! I especially want to thank Marcus for the outstanding service. He was professional, kind, courteous, and most importantly -genuinely respectful throughout the entire process. Marcus supported me from the very first moment all the way until I drove the car off the lot, making everything smooth, transparent, and stress-free. I’d also like to thank Heath, the Sales Manager, for his guidance and for preparing a clear document outlining the cosmetic repairs I requested. Everything was handled exactly as discussed and at a very high standard. Overall, an excellent experience. I highly recommend working with Marcus and the team. Thank you!”

“Firstly, I really enjoyed the service that I received at Mercedes-Benz of Austin. I recently purchased a 2013 BMW from this dealership. Salesman Edgar Cruz Service was immaculate and he was a great help. Overall, a highly recommend Mercedes-Benz of Austin!”

“I had an excellent experience at Mercedes-Benz, thanks to Aykut. From the moment I arrived, he was professional, knowledgeable, and incredibly patient. He took the time to understand what I was looking for and explained every detail clearly without ever making me feel pressured. Aykut made the entire process smooth and stress-free, from the test drive to the final paperwork. He was transparent, honest, and truly went above and beyond to make sure I was comfortable and confident with my purchase. If you’re looking for a top-tier Mercedes-Benz experience, I highly recommend asking for Aykut. Outstanding customer service and a great overall experience.”

“Firstly, I will preface this review by saying I am an automotive sales manager by profession and a relatively picky buyer when it comes to vehicle purchases. Most dealerships lack professionalism and unfortunately follow the stereotype of being difficult to deal with or less than honest. My experience with MBZ Austin and Patrick Rodriguez was the complete opposite. They were extremely honest, communicative, and made the entire purchase process effortless. I committed to buying the car sight unseen from CA before any photos were even online. Patrick immediately sent me detailed videos and all of the information I requested. He kept me updated throughout the timing and logistics of the vehicle going through the CPO process and answered every question I had with transparency and urgency. Their finance manager Matt Juron was also exceptionally helpful during the signing process and provided a great deal on an additional year of CPO coverage. The vehicle arrived exactly as described and they even followed up afterward to ensure I was completely satisfied. Overall, MBZ of Austin is a true ten out of ten. I am extremely happy with my new G63 AMG and highly recommend working with Patrick and the team.”

“In what felt like the endless search for a quality vehicle at a great value for our daughter, visiting Mercedes Benz of Austin this past week exceeded the highest of expectations. We were greeted by our sales consultant-Patrick who brought us genuine compassion, care, knowledge, and patience. After having endured the worst year ever as a family, coming in to evaluate a gently used vehicle we found online within our budget, we thought it was too good to be true. However, it was not just good. It was great! Patrick was outstanding. He understood where we had come from to get to this opportunity and he worked with us to accomplish something we first thought was out of our reach. He helped plan the ultimate surprise for our daughter's very first car and took care of details he didn't have to. He embodies true customer compassion to the point that easily, he earned our loyalty. We hope to return in a few years for our next purchase. Thank you Patrick for making this such a memorable and special moment for our family. I want to also thank our finance manager-Nicholas, who was wonderful as well. Thank you both! May blessings surround you, The McCallum Family”