Lexus of Austin

“I had another excellent experience working with Kyle Dern at Lexus of Austin. Kyle has been servicing my entire family’s vehicles for years, and last week was no exception. He always makes the process smooth, stress-free, and efficient. I brought in my mother-in-law’s ‘21 RX350 for service on the battery. Kyle communicates clearly, keeps me updated, and handles every detail with care. While getting the battery replaced, he discovered it was a certified vehicle, eligible for additional service. Since I wasn’t sure when the car was last serviced, being advised on this allowed for my mother-in-law’s car to get the best service possible. Kyle’s professionalism and friendly attitude truly set him apart. It’s rare to find someone so trustworthy and consistent, and that’s why my whole family continues to rely on him. I highly recommend asking for Kyle—you’ll be in great hands!”

“I had an outstanding experience with Kyle Dern in the Lexus service department. From the moment I arrived, he was friendly, professional, and incredibly attentive. He took the time to clearly explain what my car needed, kept me updated throughout the process, and made sure everything was handled smoothly and efficiently. Kyle truly goes above and beyond—his customer service is exceptional, and he makes you feel confident that your vehicle is in great hands. I really appreciate his honesty, communication, and genuine commitment to delivering top-notch service. If you’re bringing your car in, I highly recommend asking for Kyle Dern. He’s the reason I’ve continue returning to this dealership for the past 12 years and will continue for future service needs.”

“Where oil changes come with biscotti bliss Let’s be honest: my Lexus hasn’t had a single diva moment. No breakdowns, no drama—just smooth rides and the occasional oil change. But that hasn’t stopped the service team at Lexus of Austin from treating me like I just rolled in with a flaming transmission and a Grammy nomination. Every visit is a masterclass in friendly efficiency. They handle minor warranty tweaks and routine maintenance with the kind of precision that makes you wonder if NASA secretly trained them. And while my car gets pampered, I get to enjoy the real MVP: the coffee bar. We’re talking capachino that doesn’t taste like regret, plus snacks so good I’ve considered showing up early just to “inspect” the biscotti situation. It’s like a mini vacation for both me and my vehicle—minus the awkward sunscreen application. Bottom line: Lexus of Austin’s service department is where reliability meets hospitality. They keep my car humming and my snack cravings satisfied. Five stars, zero stress, and one very spoiled driver.”

“Thank you so much to everybody that helped me at Lexus of Austin. Devin and Paul were great with me, communicative and clarifying my questions, Paul explained to me all about the RX350, I wasn’t planning on buying the same day but I felt so comfortable that I did. Thanks Christy Oliden in finance as well. Great environment and great experience. I’m loving my car and I am happy about my decision. Thank you all. ❤️”

“Drove to Austin for our perfect vehicle. Thank you Bryan for helping us get our dream car! You were very professional and informative. You made the process fast and easy. Also, thank you for making sure the car was perfect and ready to go on the long drive home. Thank you Lexus for the snacks for the journey home. Visit their merch shop, loved my key accessories and the Lexus pillow was the right choice and VERY much worth it, no regrets, really really enjoy it.”