Austin INFINITI Inc

“I had a great experience with Garrison Funke in sales. If you’re looking for a car, and need help buying one this is your guy. Very relaxed no pressure and got me exactly what I wanted. The dealership is very nice as well. Overall excellent service here at Austin Infinity. I’m also in the industry so it means a lot when I see great service. 10/10.”

“I recently picked up a CPO 2024 QX80 Sensory from Austin Infiniti and had a great experience working with James on the sales team. James was professional and kept the process moving - communication was clear, the follow-up was consistent, and we reached a fair deal without the typical runaround. Paperwork was handled efficiently, and the vehicle was delivered exactly as promised. I also had a brief interaction with the service department that was quick and seamless. They expertly diagnosed and replaced the failing component including a video summary. My only critique is the "pre-installed" dealer adds. While the team was willing to negotiate on them, making them mandatory by default adds unnecessary friction to the transaction. These would be better presented as options rather than being baked into the price upfront. That said, the overall professionalism from James and the rest of the staff makes this a dealership I’d recommend.”

“I found a vehicle I was interested in at Austin Infiniti on Cargurus and reached out via email. I received a quick response from Allen. Over the next several days, he took the time to get to know me and helped me find the perfect car. He was ALWAYS available for my questions/concerns and truly was interested in finding me the type of vehicle I liked and one that I could afford. I could go on and on about how wonderful Allen is but bottom line, I would HIGHLY recommend him and Austin Infiniti for their outstanding customer service. It was beyond my expectations and I am in love with my car ♥️”

“Karim at the Austin Infiniti location made this the best car buying experience. From our initial phone call this past Saturday to the signing and pick up few days later. I was in and out within the hour. Great communication. Kept me updated. Upfront and transparent on what would work and what couldn’t. Exceptional customer service.”

“I had a great experience buying my new QX60 at Austin Infiniti. Sales rep Garrison Funke made the process very smooth, clear and stress free. He was the best! He was the same before, during and after the sale: calm, helpful, professional, thorough, available, efficient, and respectful. The managers were also great! I am very grateful. It was the best car-buying experience I've ever had. We had not shopped for a new vehicle in 18 years and were very apprehensive about it all. We had started to look for a car a few weeks prior with no intention of purchasing a car for a few months. Garrison and team were able to work with us to get us in a new car. We were able to drive off with the new car the day after test driving one. We can't wait to get to know our new car with many years of driving our awesome QX60. I still can't believe this has really happened. Thank you, Garrison.”