
Google Customer Reviews
Andre Trueheart
Jan 27, 2026
Rating:
âI love my recent purchase from
Basic Auto! Kory and his team did a phenomenal job! I want to give a huge shout to Clay! He helped me from start to finish! He was dedicated, determined, and dependable in making this process smooth for me!â
Jeff Curtis
Jan 19, 2026
Rating:
âSuper great experience buying from Basic Auto Sales. Harley and Kevin worked hard to make this deal happen. Kevin, the general manager, was more interested in making lasting relationships with his customers than anything else. I will definitely be back for my next vehicle.
Thanks for everything Harley!â
Dennis Berman
Jan 8, 2026
Rating:
âThis is our first time using the service center at Basic Auto Sales, and we are very happy we tried them out. Our daughterâs car wasnât starting, and we knew it wasnât the battery. Itâs a pretty old car, so we didnât want to invest a lot more in it. Basic quickly diagnosed it was the starter, and gave us a very reasonable quote, including an option for using recondition parts to help lower the total price. I knew it was a good quote because Iâm a bit of a DIY and had already researched picking up the part myself and trying the install. But given their very competitive pricing, it just wasnât worth my time or the risk of me messing it up. They all were very nice to deal with, and the car came back clean. We will use them again.â
Doug Carden
Dec 24, 2025
Rating:
âThis is my second vehicle purchased from Basic and each time the price was right and well below the market. Hereâs the thing with Basic, if they donât have exactly what you need they will find you one. They have many resources and other lots to locate your vehicle. The owner Mr Hummer will do you right and I can testify to that and I was in the car business for a long time. I must add that my salesman Sean had vast knowledge and was with me before, during and after the sale. Being in the car business myself for many years I canât stress how vital this is in having a good experience. Overall these guys work with compassion and empathy and will go to work for you. Amanda and Monroe were also very knowledgeable in putting everything together. Korry the owner will always do the right thing so you canât go wrong with these folks. You might not meet everyone but they are all on the same page which is very comforting. Thank you Basic in treating me with respect and getting me the F150 of my dreams at the right price.â
Jermany Ashton
Oct 27, 2025
Rating:
ââď¸âď¸âď¸âď¸âď¸ 5 Stars
I had an amazing experience working with Bobby at Basic Auto Sales in Ashland, VA. He got me in and out quickly, worked with my budget, and was super flexible with my schedule. Even though I wasnât approved through my own bank, Bobby was still able to get me approved for an auto loan right there at the dealership â with the same interest rate and monthly payment I was hoping for.
The whole process was smooth, stress-free, and way easier than I expected. If youâre looking for someone honest and helpful who will actually work with you, go see Bobby. Highly recommend!â