Sheehy Lexus of Annapolis

“Sheehy has a saying customer first , they collectively surpassed that expectation. Started with being greeted by Moe pointing us in the right direction and getting the lay of the land. While viewing the vehicles Jack Edger checked in on us gave us great details to maximize the information we can get while viewing the vehicle and other details. Our Road test was great as well. While driving highlighting and using some of the fantastic features on our new beautiful car. During the purchase process Douglas King checked in to see if he could assist in anyway. I asked if I could get current Lexus we own washed and he made sure they took care of that. Went above and beyond what I asked. The financial process was a breeze with Dave and really enjoyed using high tech electronics they had while signing. Dave was great with explaining everything , offering and highlighting things that best suited us. The overall experience was a beautiful surprise and look forward to continued business with Sheehy of Annapolis. Great job Gents”

“Exceptional Service from Brian Vasquez at Sheehy Lexus of Annapolis! Brian Vasquez is truly the best of the best! From the moment you meet him, you can tell that he genuinely loves what he does and truly cares about his customers. His professionalism, attention to detail, and commitment to excellence are unmatched. He consistently goes above and beyond to ensure every detail is taken care of — from coordinating concierge services to following up personally to make sure everything is perfect. What stands out most is how attentive and proactive he is. Brian doesn’t just handle service — he provides an experience. He makes sure my car is always in top shape and gives the best, most honest advice every single time. Because of him, I honestly don’t want to work with anyone else! If you’re looking for someone who treats you like family, pays attention to every detail, and takes absolute pride in his work, ask for Brian Vasquez at Sheehy Lexus of Annapolis. He’s simply amazing!”

“This was my first visit to the Lexus Sheehy of Annapolis location and I was completely satisfied with the top notch customer service I received. They were accommodating to my circumstances of having to change my appointment time and my Service Rep Ray Dallas was pleasant and personable, as was the young lady (name unrecalled) who checked my vehicle in for service. The service department wait area is impressive with food options, massage chairs and large screen tvs. Based on my positive experience, I will be a returning customer.”

“Lexus is the absolute best car dealership in the area! I wouldn’t buy a car from anywhere else. I have now owned 4 vehicles from them and just bought a brand new one last week. The service there is impeccable. The standards are high and I’ve never had an issue in all the years I’ve been going there. Amazing sales people, finance professionals and managers! Highly recommend!”

“We had a wonderful experience with Lexus of Annapolis. I knew i wanted to upgrade my wife's Lexus for her birthday, and spoke to my salesman Paul in depth about several different options and set up an appointment for my wife to try several. Two days before our appointment my wife found the exact car she wanted at another location all the way down in Richmond. I called Paul and he didn't bat an eye. With 24 hours the car was ready for us to pick up with our selected options already installed. We picked up my wife's new beautiful car even before her scheduled test drive. Every member of the staff I have dealt with has been so nice pleasant from service to sales to finance. Paul and the staff here has made us a Lexus family for life.”