LaFontaine Buick GMC of Ann Arbor

“My recent vehicle purchase started on their website and concluded in person. I haven’t been this satisfied purchasing a car ever! Jeff DiRosa was patient, answered questions and got back with me promptly. I’m so happy with my vehicle and experience. Thank you Jeff.”

“The first day my family and I went in, our salesperson was pleasant and fine. As we left we noticed some irate customer yelling at someone and thought “what was his deal”, but never thought anything else about it. When we went back the next week we decided to buy/lease the car we wanted. They paired us with another sales rep that was absolutely terrible. He was pressuring us into some deal that was just absolutely ridiculous (I knew this because I recently went through the process with another car). I pointed out how incredibly high the numbers were and he got offended. Then he tried to confuse us with big words like “amortization”, which really had nothing to do with what we were talking about. When he wasn’t able to explain the incredibly high cost of the deal we were trying to do, he became irate and said I guess we weren’t selling a car today and asked us to leave, and he walked off, steaming. I’m guessing they take advantage of people who don’t know math, or anything about how loans work, and expect people to pay high prices. If that’s you, don’t go here as they will probably take advantage of you. We ended up going somewhere else that was transparent and understood car buying from the customers perspective. I’m guessing that’s why the guy that we saw the prior week was so mad… maybe his experience was similar to ours. I like Buicks, but I would never buy one if I had to go here.”

“2022 Chevy 2500 LTZ diesel E.J was my salesman. he was great to me all the way through the process. He jumped through many hoops back and forth with my credit union to get the deal done. I was happy with the service that I received. After taking delivery of the truck I realized the incorrect Load rating tires were installed. This created safety concerns for me since it was a heavy truck. EJ and the team at LaFontaine did what needed to be done to make this right for me. i would recommend them.”

“We recently purchased a new Buick Enclave, and we couldn't be happier with the experience—all thanks to our incredible salesperson Belynda Lewis. From the moment we walked in, she was kind, patient, and genuinely helpful. She took the time to answer all our questions, explained everything clearly, and made sure we felt comfortable throughout the process. She was genuinely interested in our wants. Most importantly, she got us into our new Buick Enclave hassle-free and with zero pressure. It was truly the smoothest car-buying experience we've ever had. We Highly recommend working with Belynda Lewis and the team at LaFontaine Buick GMC of Ann Arbor if you're in the market for a new vehicle!🥳”

“Very kind and professional! I was in an accident that was not my fault and the entire team has been so helpful throughout the entire process! Get GAP if you haven’t already!!!! Pics of old truck and new truck! Both from Lafontaine!! Great people that care about their customers!!”