AutoNation Ford North Canton

“I purchased an F150 December of ‘25. Service at time of sale was great. Until it wasn’t. A couple of weeks later I am able to access the ford credit financing and my contract term length changed and my first payment date changed without my knowledge. Glad I logged in early to check. Today is January 19th I still have not received the memo title for my truck to get plates. My temp tags expire in 3 days. For both of these issues I have called the dealer multiple times and have had no resolve. When I call I’m always told they will get it resolved and then nothing. I’m tired of having to constantly baby this dealer. Never have I had to put this much work in after purchasing a vehicle. If this is how a customer is treated after purchasing a $60k+ truck I will be taking my vehicle to another dealer for maintenance. Overall at time of sale I had a great experience. However everything since then has been miserable. I wish I would’ve bought elsewhere.”

“My experience was great as always. The entire team was helpful, informative, and handled everything efficiently. I really appreciate the excellent customer service and the friendly atmosphere. Highly recommend! Special thanks to Kentayvion the salesman, 10 stars for him! Todd, Nick, Shelby, the entire team who helped me. My apologies to the ones names I forgot but you know who you are, the whole Auto Nation and GM Mark! Thank you all!!”

“I had an excellent experience working with Joshua Stamps at AutoNation while purchasing my Ford F-150. From start to finish, Joshua was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. He took the time to understand what I was looking for, answered all of my questions thoroughly, and never made me feel pressured. Joshua’s attention to detail and transparency throughout the purchase gave me complete confidence in my decision. He ensured everything was clearly explained and handled efficiently, making the entire experience straightforward and enjoyable. If you’re looking for a salesperson who is honest, responsive, and truly committed to customer satisfaction, I highly recommend Joshua Stamps. I’m extremely happy with my F-150 and grateful for the outstanding service he provided.”

“Overall very satisfied with the latest purchase of a new Maverick from the Auto Nation lot. My rep Kent was very patient and kind. The GM was reasonable in end of month deal and the finance person was informative. I did not feel the typically buyers remorse from a car purchase you sometimes get. I appreciate the information and the new car from AutoNation.”

“Purchased a new Ford Ranger from AJ who was a great salesman, and would happily work with him again. The new vehicle had both an Appearance and Theft Protection package at $750 each, which were added on to the sale price automatically. These were not shown on the online price or window sticker. On the final itemization both warranties are double asterisked with a specific explanation below that states "Appearance, Windshield, Theft and Dent Protection coverages are optional". Individual contract for each says "optional", "not required for purchase". When asked to opt out of these the manager told me I was free to cancel my purchase of the vehicle itself within 5 days, but said optional doesn't apply for a new car- only for sourced or used vehicles. Stated it is not optional for a new car off their lot because it protects them too. This was not written in the fine print of the itemization nor the contracts. I understand the reality of the "take it or leave it" philosophy, however contracts should match company policy. I was happy with the fair offer for my trade-in vehicle.”