Nelson Mazda Murfreesboro

“We had an absolutely amazing experience working with Natalie. From start to finish, the process was smooth, stress-free, and actually enjoyable — which says a lot when it comes to buying a car! Natalie was knowledgeable, patient, and genuinely focused on helping my daughter find the perfect vehicle rather than just making a sale. She took the time to answer all our questions, explain every detail clearly, and made sure we felt confident and comfortable with our decision. Their professionalism, honesty, and friendly attitude truly set them apart. There was zero pressure, just great communication and exceptional service. If you're looking for a car salesperson who truly cares about their customers, Natalie is the one to see. I couldn’t be happier and will definitely be sending friends and family their way. Thanks again for such a fantastic experience!”

“I needed to take the time to specifically review my client advisor, Sydney Burk! Although I bought my car from my local Mazda dealership in North Alabama, Sydney was there with me all the way trying to find me the exact match of a CX-30 that I wanted. Even once it became clear that I was going to purchase from a competing dealer, Sydney would do courtesy follow-ups. Not once was it due to pressure, but out of sincere interest to ensure that the Mazda I wanted was located. That is the essence of client “relations”, not “what’s in it for me”?… I greatly appreciate everything Sydney stands for! Nelson Mazda should be proud to have Sydney on their team!”

“I previously posted a negative review of Nelson Mazda in Murfreesboro, TN. In response, the General Manager, Randy Dismang reached out and asked me to contact him. At first, I did not want to, but my daughter was very interested in one of the cars they had listed. As a father, I will do anything for my children in an effort to keep them happy and safe. Mr. Dismang persuaded me and my daughter to come in and talk to him, stating that what I experienced is not typical relations at Nelson Mazda. Long story short (and that is not meant in disrespect) Mr. Dismang did everything within his power to rectify the situation. He went far above and beyond to mend the relationship, helped us find an even better and safer car for my daughter and made sure that every possible detail was covered beyond any and all expectations. In the long run, he secured a return customer for service and future purchase. I would never have predicted that I would be leaving a positive review when this began, but after meeting Mr. Dismang and subsequent random employees, I feel that Nelson Mazda customer service is far beyond my initial experience and now would recommend this dealership to anyone looking for a new or pre-owned car. Thank you, Randy for all that yoyu did for us. It will not be forgotten and will have a lasting impact. Thank you, -Rich”

“Amy was a great help in purchasing my new CX-5. It’s the first car I’ve purchased from a dealer so I was a little naive but she was very helpful and didn’t pressure us to buy before we were ready. I’ve been driving my car for a few months now and still just as happy as the day I drove it home.”

“It's been about five months since I bought the MX5 as a gift for my wife. She enjoys driving it every day! And also, We have a great relationship with Marin, who handled the deal with us, and he gives us good advice and suggestions for making choices. We were really satisfied with our purchase from this dealer.”