Buick GMC of North Miami

“The wheeling and dealing was normal they eventually gave me the price I wanted. The problem exist with their integrity. All I needed was a purchase order to give to my bank and emphatically stated I didn't want my credit ran again. They assured me several times there was no need to run my credit and they could complete the deal without a purchase order because of their relationship with the bank. Integrity is important that why they only get 3 stars”

“I had an excellent experience at the Buick dealership located at 21200 NW 2nd Ave, Miami, Florida 33169, and I can’t recommend them enough. From the moment I walked in, the atmosphere was welcoming, professional, and stress-free. A special shout-out to Ricardo, the salesman who truly made this experience exceptional. Ricardo was knowledgeable, patient, and genuinely cared about finding the right vehicle for my needs. He took the time to explain every detail, answered all of my questions honestly, and never made me feel rushed or pressured. The entire process—from browsing to paperwork—was smooth and efficient. The staff worked as a team, the dealership was clean and well-organized, and I felt respected as a customer the whole time. If you’re looking for great customer service, a trustworthy salesman, and a pleasant car-buying experience, ask for Ricardo at this Buick location. I’m extremely happy with my purchase and will definitely be returning and recommending this dealership to friends and family!”

“On January 27, 2026, I brought my vehicle to a GMC dealership for maintenance related to tire pressure sensors and a check engine light. After inspection, the dealership recommended three services, assuring me these repairs would resolve the issues. I paid a total of $2,268.66 for the recommended services. On January 28, 2026, I picked up my vehicle. Within one hour of leaving the dealership, the check engine light and tire sensor warnings reappeared, indicating that the services were not properly completed. Additionally, the vehicle was returned to me in worse condition than when it originally dropped off. The car would no longer crank to start, and the tire pressure sensors began failing one by one. When I initially contacted the dealership, my service advisor, Doreen, informed me that I would need to take the vehicle to another repair shop. On January 29, 2026, I returned the vehicle to the dealership seeking a resolution. At that time, the manager, Franklin, stated that the vehicle had been misdiagnosed by their technician and claimed the problems were now considered a new issue but that the dealership could not repair the vehicle. Despite the fact that the services I paid for did not resolve the original issues and left my vehicle in an unusable and unsafe condition, the dealership only agreed to issue a partial refund. As of one week later, the refund check has still not cleared. My vehicle remains inoperable, and the situation has caused significant inconvenience and safety concerns. I believe the dealership failed to properly render the services paid for and caused additional damage to my vehicle. I am requesting a full refund of the $2,268.66 charged for services that were not completed as promised.”

“My experience at GMC of North Miami was absolutely excellent from start to finish. The entire team was professional, welcoming, and attentive, making the car-buying process smooth and stress-free. The dealership itself was clean, well-organized, and had a great selection of vehicles to choose from. A special thank you to Ricardo, who went above and beyond to ensure I had an amazing experience. He was knowledgeable, patient, and transparent throughout the entire process. He took the time to understand my needs, explained all options clearly, and made sure I felt confident in my decision without ever feeling pressured. The financing process was straightforward and efficient, and communication was clear every step of the way. Overall, GMC of North Miami exceeded my expectations with their outstanding customer service and professionalism. I highly recommend this dealership to anyone looking for a smooth, honest, and enjoyable car-buying experience.”

“I’ve bought two cars from this dealership in just three months, and both times the experience was super smooth and easy. Everything was handled quickly and professionally, and I never felt stressed or rushed. Big shoutout to Dairon, the sales manager — he made the whole process simple from start to finish. When I decided I didn’t want my first car, he helped me switch into another one right away without any issues. That kind of service says a lot about how this place treats its customers. Overall, this dealership is great and definitely one I recommend to anyone looking to buy a car. You’ll be in good hands with Dairon and the team.”