
Google Customer Reviews
James Appleton
Feb 1, 2026
Rating:
“Incredible experience buying my 2026 Tacoma with Callaway!
I recently purchased a new 2026 Toyota Tacoma TRD Off-Road from Toyota of Cleveland, and I can’t recommend them enough. My sales agent, Callaway Covington, was outstanding from start to finish. He made the entire process smooth, transparent, and honestly, fun.
Callaway really knows his stuff—he walked me through all the new features on the ’26 Tacoma (especially the off-road tech and the new interior setup) and made sure I was comfortable with everything before I drove off. I never felt pressured or rushed; it felt like buying a car from a friend.
If you are looking for a new Toyota in the Cleveland/Chattanooga area, definitely ask for Callaway. The team at Toyota of Cleveland is top-tier, and I’m loving the new truck!”
Shelley Kay
Jan 22, 2026
Rating:
“Excellent experience at Toyota of Cleveland working with Austin and Julien. They were great with communication, answered all my questions, and made the entire process incredibly easy and convenient — even bringing the vehicle and paperwork to us. This was my first car purchase in 15 years, and they made what could have been stressful feel smooth and comfortable. Super nice to work with and I felt genuinely taken care of.”
Phoebe Donohue
Oct 24, 2025
Rating:
“I love this dealership! I started bringing a toyota I bought elsewhere and really fell in love with their service dept. Last week I got to buy one from them finally! My salesman Logan was amazing . We live in NC and he guided us through the process and stayed in communication even now after the sale. This was by far one of the easiest car purchases I have ever made”
Cory Miracle
Sep 23, 2025
Rating:
“I had an amazing experience here! From top to bottom, the attention to detail and service was amazing! My wife bought a car, and it was so great that I had to buy one as well the same day. Kenny Jones was knowledgeable and professional as an inviting, kind, initial point of contact, Monte Burney went the extra mile to hook me up on great deals while honoring my veteran status and gifting us (me, my wife, and our kids) with the coolest Toyota merchandise, and Taylor Alton closed the deal without fail and made sure we had everything we needed for ultimate success! I love this place and I would encourage everyone to get their next car there!”
Robert Jones
Jun 14, 2025
Rating:
“Absolutely excellent experience from start to finish! Came in knowing exactly what I was wanting and Damon got straight to the point. Just a couple hours later, I was driving off the lot with a new 2025 Camry. The finance managers were also super easy to work worth and I never felt like I was being “sold”.
I can undesrand why this dealership has such a great reputation and we will for sure be back again in the ftuure and will recommend it to anyone looking for a car.
They also had a great selection of new and used vehicles and a terrific looking service department.”