Ted Britt Ford Sales (VA)

“Very poor experience. I only had two requirements for the vehicle i had chosen, one no sunroof (the car had no sunroof) good job. Second i required two keys, I currently have the voicemail saved confirming 2 keys. Imagine my delight when i was told there is only one key while sitting in finance ready to sign! I was told the vehicle was priced accordingly for one key. The finance barely tried to find a better rate and still tried to sell add on crap after the key fiasco. A new key for my cx-50 is $222.60 plus $199 labor to program, i was reassured twice there were two keys, as can be confirmed 2/12/2026. All phone conversations are recorded at all dealerships. Just another crappy dealership”

“This place was very straight forward when it comes to buying a vehicle. Rodney was helpful getting me a truck that I wanted and played no games when it came to it. This was my first time buying a vehicle and they helped me out through the whole thing. Would recommend to anyone who wants a very simple and no back and forth experience buying a vehicle.”

“I am SO grateful and blessed to have had Rodney Martin as my salesman! I can’t even begin to describe how kind and caring he is about his customers! He made my car buying experience unlike any other - and this was my first NEW car purchase!! Being that I was two hours away, Rodney and his team made sure I went home with what I was asking for, and I couldn’t be happier. I would also like to send a shoutout to the manager that was present during my transaction, and also to Meryem and Mark in the finance department who also helped me through the process, and helped me understand the financial aspect of it all while getting me a deal I was comfortable with :-). Overall, I didn’t feel rushed, they all cared about my experience and made sure I got my new Bronco - thank you guys! Highly recommend going here for all your car-buying needs!”

“I bought a vehicle from Aliston Lucas here at Ted Britt Ford and I couldn't be happier with the sale and the service. Everyone here works very well together to create a great experience overall! I will recommend everyone I know to purchase here!”

“I highly recommend Ted Britt Ford. Jordan (Sales Manager), PJ (Sales), and Sam (Finance Manager) are outstanding. What a fantastic Team! As I have gray hair I have purchased many vehicles over the years and this is by far the best sales experience I have ever had. Their customer service is second to none. Their listening skills are fantastic. Their problem solving skills are fantastic. Whenever I have a vehicle to purchase this is the Team I will see. Ted Britt Ford senior leadership have done a great job finding such great talent to represent them. Thank You, I love my Ford Maverick LOBO! I Highly Recommend this Dealership A++++++”