Burns Honda

“I brought my car in for a diagnosis and repair and Jacob and Nole took excellent care of my car and were a pleasure to work with. From the initial drop-off through the final pickup, the entire process was smooth, professional, and stress-free. They were attentive, communicative, and clearly committed to providing great service. I truly could not have been more pleased with the experience and highly recommend them. I know I will be back and request them as my service advisors!”

“Just got a 2026 civic, and first time getting a car off the lot and I will say everyone at burns Honda was so helpful and made my experience amazing. A special thank you to Carlos for taking the time to help me and to work with me to get my vehicle. Thank you again burns Honda for making my experience with it.😁”

“I am so thrilled with how Burns Honda always addresses my concerns about my new car. They even have their own collision center. This car dealership is number one in my book. I had an accident last year and the collision team made my car look brand new. I also like to mention several associates, one on the sales floor and one person in the service area. Arthur is a nice older associate, very kind & patient. Next is Lisa in the service area, who makes me smile even with some long wait times. Last, but not least is Tony from inside the service area where they take your vehicle. Tony is like a father to me with advice & understanding. He is one of the coolest & nicest people I know. We rode together to pick my car & he was so kind and made me realize my car in your location wasn't worth all my worry I put myself through. If I said it once, I'll say it some more "I love ❤️ my Burns Honda Team". Oh yes, I would also like to acknowledge Ashley in the service area who makes certain I am aware of anything when inside. I still say Burns Honda is my go to for any type of Honda vehicles. The Service area is amazing with fresh coffee & dounts. That is rare to me in the current world, I mean who still does that? Thank you again to all the staff who keep my car running and well taken care of. Your location should have ten stars. (P.S. I am still bucking for a baseball cap, I'll settle for a cool Honda Keychain) 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟”

“A repeat Honda customer, I just purchased a certified preowned 2025 Honda Accord Hybrid that I'm very happy with! This dealership maintains current available stock on their website, and that's where I started my search before visiting them in-person. Once there, I was helped by Imani Carthan, Sales & Leasing Consultant, and she made the whole process easy, including getting a nice trade in amount on my previous Honda. I'm especially loving the seat warmer feature as well as the many additional safety features like sensors, and the great milage I'm getting with a hybrid. And I know that when I need servicing I'll get excellent care as I have in the past. I highly recommend this dealership.”

“We bought a 2025 Honda Odyssey, and it's been experiencing chronic problems ever since. The front brakes make a noise. When the car warms up, the exhaust makes a noise underneath. There's rust in the engine and exhaust, and there's a problem with the steering box. When we take it to the dealership, they say these are normal. Furthermore, we haven't heard any noise from the car. They claim we have too many loose parts inside and are sending it back. This isn't a solution; it's perpetuating the problem, which is why we were going to buy another car. But for this reason, we postponed it. We've been trying to reach you for two days. But our phones aren't being answered and they're going to voicemail. No one is calling back. How can we reach you? Don't trust them at all. Especially since you took them to the dealership. If you notice a problem with your new car and they send it back to you saying it's normal, don't believe them. After stalling me for 10 months, they bought my car from me as a used one and tried to sell me a new one. They also planned to replace parts. However, replacing parts on a new car will cause the same problems again in six months, and my car will now be a used one, as they say. This isn't a problem I have. I've documented this. Currently, the car has its own problems, and I'm losing money on every offer they make. The worst part was that when I first registered, they made me wait there for 3 hours and sent me away, saying it was normal. When I went to the second service, they told me the first service hadn't shown up because they hadn't given me any documents at the first service. I have two small children. If I have an accident or any problems with this vehicle tomorrow, these people will be held responsible. I hereby declare this. These cars are complete garbage, definitely don't believe the promises of this dealer because they offered me two options, they didn't do it and I'm harmful, they lie a lot every time.”