
Google Customer Reviews
David Stitcher
Aug 29, 2026
Rating:
“Was great up until the financing. Rusty went out of his way to find the vehicle I wanted and at the discount that was advertized. There was over an hour long wait to get into the finance office. Once in, financing was very quick, since I had a preapproval letter. The finance officer asked if I was a member of the Credit Union, I said yes. Despite this, there was a significant charge that is only applicable when an applicant is not a member of the credit union. Fortunately, the credit union reversed the fee once they had the paperwork. I am pleased with the hybrid Maverick.”
Skylar Wuebker
Aug 26, 2026
Rating:
“Very disappointing experience with Byers. I went in specifically to buy out my lease and had scheduled an appointment in advance, but the salesman I scheduled with wasn't even there when I arrived. More importantly, I never felt like anyone was particularly interested in helping me.
When I finally got pricing options, the numbers were significantly higher than what was outlined in my original lease paperwork, including an interest rate that was far above the current national average. I also called afterward to get my lease buyout packet and never received a call back.
After getting nowhere with Byers, I went to Germaine Ford in Dublin, and they were able to take care of everything for me in less than an hour. The contrast in customer service was night and day.
Based on my experience, I'd recommend avoiding Byers when you're looking for your next vehicle. There are dealerships out there that actually seem interested in earning your business.”
Sarah Wilson
Jun 16, 2026
Rating:
“Picked up a beautiful new Mach-e from Byers a few days ago and everything about the experience went seamlessly. From the first text to driving the car home, every single person I talked to was helpful, knowledgeable and kind. I am so excited to drive this car until the wheels fall off and very happy to have found Byers.”
Annie Manning
Mar 23, 2026
Rating:
“Recently purchased a 2022 Mach 1 from Byers Ford. Rick is whom handled my deal and was FANTASTIC! Took great care of us and handled everything professionally. The team had my car all cleaned up, fueled up and ready when we arrived back for pickup. Highly recommend the Byers Ford Delaware team. Be sure to ask for Rick - he will take great care of you. Thank you Rick and Team!!!”
David Scarduzio
Jan 21, 2026
Rating:
“I had a great purchase experience at Byers ford . I am from New York. They arranged to pick me up at the airport. Jim Morgan their Driver took me to the dealership. A great person to talk to. He gave me directions for my drive home. Jeff my salesman was very knowledgeable and considerate.
The truck was prepped and ready for me to pick up with a full tank of fuel. Thank you! I would purchase from them again!”