Route 23 Automall LLC (Ford)

“We just purchased a vehicle from Rt 23 Auto Mall and had the best experience. Dwight Blackwood, the Salesman we worked with, took his time to understand what we were looking for and went out of his way to locate several vehicles that met the list of features we were interested in. He never high pressured us and wanted to make sure we found the best possible match and that we were happy. He was absolutly great to work with. We also worked with Jason Mckeown, Sales Manager. He provided a detailed pricing list on what was expected at signing with no hidden costs and full transparency. They both made us feel very comfortable about moving forward with the purchase. Both Dwight and Jason were extremely approachable, very friendly and working with them was the best car buying experience I ever had. I highly recommend Rt 23 Auto Mall and would purchase from them again.”

“I had a great experience with the Service Department at RT 23 Auto Mall Ford. Chris and his team were professional, transparent, and kept me informed throughout the entire process. The work was completed on time and exactly as discussed. As a business owner, I especially appreciated being able to work out of their conference room while my vehicle was being serviced. That level of accommodation makes a big difference when you’re balancing a busy schedule. It shows they understand and respect their customers’ time. Excellent service all around. Chris and his team truly run a first-class operation. Highly recommend.”

“I had the BEST experience getting my car! As a woman, I’ve never had such a smooth, stress-free car-buying process. Brian was absolutely amazing—extremely helpful, knowledgeable, patient, and genuinely cared about making the experience easy and comfortable for me. The dealership was professional and welcoming, and the entire process was seamless from start to finish. I couldn’t be happier with my car and highly recommend this dealership—especially Brian—to anyone looking for an exceptional experience!”

“Great people and a lot of pride! I cannot say enough about the outstanding service team at Route 23 Automall. Businesses like this truly represent the backbone of America. Although I purchased my 2025 F150 King Ranch Powerboost from a dealer 400 miles away, I soon encountered unusual issues after returning home. When I scheduled an appointment with Patti, I was immediately treated like a VIP. Every staff member I passed greeted me warmly and made me feel genuinely welcome. Because of the unique nature of my issues, Scott, the service director, and Francis, the body shop manager, personally reviewed my truck. Their attentiveness, professionalism, and eagerness to help left a lasting impression. Not only did they resolve every issue, but they did so with kindness, dedication, and remarkable efficiency. The results were nothing short of exceptional. Route 23 Automall is a first-class, full-service shop that transforms problems into positive results!”

“I recently leased a brand new Ford Explorer from this dealership, and I can honestly say the experience was exceptional from start to finish. Michael Williamson, my salesman, and General Manager Cesar were very professional and helpful. They really listened to what I needed and made sure I found the right vehicle within my budget. No pressure, very friendly, and super helpful throughout the whole process. I truly appreciated their guidance and professionalism. I highly recommend asking for Mr. Williamson if you’re shopping here. I also had an amazing experience with the finance department. Mr. Garland made the entire process smooth, transparent, and stress-free. Overall, this dealership has exceeded my expectations, and I wouldn’t hesitate to recommend them to anyone looking for their next vehicle.”